Google Chat + MiiTel
Create Google Chat messages from new unanswered MiiTel calls
Efficiently manage your communication workflow with this automation. When an unanswered call is registered in your MiiTel app, a corresponding message is instantly generated in the Google Chat app. Not only does this keep your team informed about missed calls, but it also enhances responsiveness, making sure no important call is missed. Use this workflow to streamline communications within your team, making them more effective and organized.
Efficiently manage your communication workflow with this automation. When an unanswered call is registered in your MiiTel app, a corresponding message is instantly generated in the Google Chat app. Not only does this keep your team informed about missed calls, but it also enhances responsiveness, making sure no important call is missed. Use this workflow to streamline communications within your team, making them more effective and organized.
- When this happens...Incoming Unanswered
Triggers when unanswered incoming call has registered.
- automatically do this!Create Message
Create a message in Hangouts Chat.
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Company ID
Sequence ID
Parent sequence ID
Previous sequence ID
Call type
Circuit title
Call from
Call to
Call transferred to
Dial start time
Call end time
Account name
Contact person name
URL
Try ItCompany ID
Sequence ID
Parent sequence ID
Previous sequence ID
Circuit title
Call from
Call to
Dial start time
IVR pressed time
DTMF
Account name
Contact person name
Try ItCompany ID
Sequence ID
Call type
Circuit title
Call from
Call to
Dial start time
Call start time
Call end time
Call duration
Account name
Contact person name
From login ID
From user name
To login ID
To user name
URL
Minutes
Try ItCompany ID
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Circuit title
Call from
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Call transferred to
Dial start time
Call start time
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Call duration
Call memo
Account name
Contact person name
From login ID
From user name
To login ID
To user name
URL
Speech recognition
Speech recognition summary
Number of silences
Overall
Number of overlaps
Talk:Listen
Number of rallies
Amd probability
Fundamental frequency (Customer)
Fundamental frequency (Operator)
Intonation strength (Customer)
Intonation strength (Operator)
Customer speech rate
Operator speech rate
Neutral keywords customer
Neutral keywords operator
Positive keywords customer
Positive keywords operator
Negative keywords customer
Negative keywords operator
Try It
Company ID
Sequence ID
Call type
Circuit title
Call from
Call to
Last comment entered in
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Account name
Contact person name
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User name
URL
Try ItCompany ID
Sequence ID
Call type
Circuit title
Call from
Call to
Call memo
Account name
Contact person name
Login ID
User name
URL
Try ItCompany ID
Sequence ID
Parent sequence ID
Previous sequence ID
Call type
Circuit title
Call from
Call to
Call transferred to
Dial start time
Call end time
Account name
Contact person name
Login ID
User name
Try ItCompany ID
Meeting ID
Title
Meeting type
Duration
Start time
End time
Call memo
Host login ID
Host user name
URL
Speech recognition
Neutral keywords customer
Neutral keywords user
Positive keywords customer
Positive keywords user
Negative keywords customer
Negative keywords user
Try It
