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Google Business Profile + Gorgias

Google Business Profile + Gorgias

Google Business Profile + Gorgias integrations

Create Gorgias tickets from new Google Business Profile reviews

Manage your customer feedback efficiently with this automated workflow. When a new review is posted on your Google Business Profile, it immediately creates a ticket in Gorgias for your team to address. This way, you can effectively interact with customer feedback, enhancing your response time and customer service quality. This automation simplifies your feedback management process and ensures no review goes unnoticed.

  1. When this happens...
    New Review
    New Review
    New ReviewTriggers when a new review is created.
    TriggerInstant
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketCreates a ticket
    ActionWrite
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More things you can do with Google Business Profile and Gorgias

Discover other triggers and actions you can use with Google Business Profile and Gorgias

    • Account
    • Location
      Required
    Trigger
    Instant
    Try It
    • Review_name
      Required
    • Your Reply
      Required
    Action
    Write
    • Status
      Required
    • Subject
      Required
    • Tags
    • External ID
    • Channel
      Required
    • Source type
      Required
    • From Name
    • From Address
      Required
    • To Name
    • To Address
      Required
    • Body (HTML)
    • Body (text)
    • Message ID
    • External ID
    • Created at
    • Via
      Required
    Action
    Write
    • Location
      Required
    • Summary
      Required
    • Topic Type
      Required
    Action
    Write
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write
    • Ticket ID
      Required
    • Channel
      Required
    • Via
      Required
    • Source type
      Required
    • From Name
    • From Address
      Required
    • To Name
    • To Address
      Required
    • Body (HTML)
    • Body (text)
    • Message ID
    • External ID
    • Created at
    Action
    Write
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google-business-profile logo
About Google Business Profile
Google Business Profile is a platform for businesses to create a Business Profile on Google to help them reach and engage with local customers across Google Search and Maps.
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About Gorgias
Gorgias is an ecommerce focused helpdesk with AI-powered responses, automated workflows & integrations.
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