If unable to select a Location, select an Account. Locations in a Location Group require an Account to be selected.

The topic type of the local post, which is used to select different templates to create and render a post. Note Alerts only support Covid-19 types at this time, learn more [here](https://support.google.com/business/answer/7662907).

Review Name returned from the __Google My Business New Review trigger__. This value should be in the form of a URL path such as `accounts/*/locations/*/reviews/*` where each `*` represent an ID.

Your reply may be truncated if it's too long - learn more [here](https://developers.google.com/my-business/reference/rest/v4/accounts.locations.reviews#ReviewReply.FIELDS-table). Your reply will be displayed publicly on Google and must comply with Google's local content policies in their [Terms of Service](https://www.google.com/intl/en/+/policy/content.html?authuser=1&authuser=1&authuser=1&p=content_policies&visit_id=636910394247571601-666925651&rd=2).

Select “Yes” to [stop this Zap step](https://help.zapier.com/hc/en-us/articles/20505304170637-Review-Zap-run-statuses#h_01HD20969HPZ01ENM30NQR79X5) if the app returns an error and enable automatic authentication refresh. Select “No” to run the Zap step regardless of errors. Learn more about [API Request action error handling](https://help.zapier.com/hc/en-us/articles/12899473501453#h_01JKRBY68EDXBB1V817DSTRZ0N).

Requests can only be made to domains associated by this application. Read more about [API Request Setup](https://help.zapier.com/hc/en-us/articles/12899607716493).

Any parameters added to a URL will be URL-encoded and appended to the request URL to pass additional data to the API request.

These headers and values will be applied to the request in addition to any headers created as part of authentication. Authentication headers are added automatically.

Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, `{"foo": "bar"}` is perfectly valid.

Google Business Profile is a platform for businesses to create a Business Profile on Google to help them reach and engage with local customers across Google Search and Maps.

Google Business Profile

Instantly build dynamic interfaces that connect to Zaps and a data source (like Tables). Interfaces gives you a drag-and-drop way to build visual workflows for any business process, without writing code.

Zapier Interfaces

The status of the ticket, this should be open

The person on whose behalf the ticket is created (i.e. customer)

Email address of the person on whose behalf the ticket is being created, i.e. customer.

This is the email that is connected to your Gorgias account, i.e your support email

Gorgias is an ecommerce focused helpdesk with AI-powered responses, automated workflows & integrations.

Gorgias

Manage your customer feedback efficiently with this automated workflow. When a new review is posted on your Google Business Profile, it immediately creates a ticket in Gorgias for your team to address. This way, you can effectively interact with customer feedback, enhancing your response time and customer service quality. This automation simplifies your feedback management process and ensures no review goes unnoticed.

Google Business Profile + Gorgias

Create Gorgias tickets from new Google Business Profile reviews

Supported triggers and actions

New Review

Create Reply

Create Ticket

Create Post

API Request (Beta)

Create Ticket Message

About Google Business Profile

Related categories

Similar apps

Zapier Interfaces

About Gorgias

Related categories