Gong + Lane
Create Lane insights from new Gong customer calls
Automatically bring customer call highlights from Gong and add them to Lane as insights. Set up this Zap to streamline communication and ensure valuable insights from your customers make it into your product workflow.
Automatically bring customer call highlights from Gong and add them to Lane as insights. Set up this Zap to streamline communication and ensure valuable insights from your customers make it into your product workflow.
- When this happens...New Call
Triggers when a new call is processed.
- automatically do this!Create Insight
Creates an insight record in Lane
- Free forever for core features
- 14 day trial for premium features & apps
Accessible Workspaces
Available Saved Searches
Try It1. THE OBJECT THAT WAS VIEWED - What's The Name Of The Object?Required
1. THE OBJECT THAT WAS VIEWED - What's The ID Of The Object?Required
1. THE OBJECT THAT WAS VIEWED - What's The Direct URL To View The Object?Required
1. THE OBJECT THAT WAS VIEWED - How Many Dynamic Properties Do You Have To Display For The Object?Required
2. THE VIEWING EVENT - What's The Name Of The Event? (example: "Document Viewed" or "Presentation Viewed")
2. THE VIEWING EVENT - What's The ID Of The Event?
2. THE VIEWING EVENT - What's The URL To View More Info Regarding The Event?
2. THE VIEWING EVENT - How Many Dynamic Properties Do You Have To Display For The Sharing Event?Required
EmailRequired
Name
GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
Record TypeRequired
ProductRequired
Tags
Assignee
Try It
1. THE OBJECT THAT WAS ENGAGED - What's The Name Of The Object?
1. THE OBJECT THAT WAS ENGAGED - What's The ID Of The Object?
1. THE OBJECT THAT WAS ENGAGED - What's The Direct URL To View The Object?
1. THE OBJECT THAT WAS ENGAGED - How Many Dynamic Properties Do You Have To Display For The Object?Required
2. THE CUSTOM ACTION EVENT - What's The Name Of The Event? (example: "Contract Signed" Or "Presentation Downloaded")Required
2. THE CUSTOM ACTION EVENT - What's The ID Of The Event?
2. THE CUSTOM ACTION EVENT - What's The URL To View More Info Regarding The Event?
2. THE CUSTOM ACTION EVENT - How Many Dynamic Properties Do You Have To Display For The Event?Required
EmailRequired
Name
GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
TypeRequired
TitleRequired
Description
Product
Tags
Assignee
SourceRequired
