GoCanvas + Request Tracker (RT)

GoCanvas + Request Tracker (RT) integrations

Create new Request Tracker (RT) tickets for incoming GoCanvas submissions

Effortlessly manage your GoCanvas submissions by creating tickets in Request Tracker (RT) with this seamless workflow. Whenever a new submission occurs in your GoCanvas app, a ticket will be generated in RT, allowing you to keep track of and address all incoming requests in an organized manner. This automatic process saves time and ensures that every submission is promptly handled, increasing efficiency and customer satisfaction.

When this happens...
New SubmissionTriggers when a new submission is uploaded to GoCanvas for the specified app. You should have a submission to get the dynamic fields.
TriggerInstant
automatically do this!
Create TicketCreate a new ticket in Request Tracker.
ActionWrite

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More things you can do with GoCanvas and Request Tracker (RT)

Discover other triggers and actions you can use with GoCanvas and Request Tracker (RT)

- Trigger Mid Workflow
- App Name
  Required
Trigger
Instant
Try It
- App Name
  Required
- Item Description
- Assign Item To
- Schedule At
Action
Write
- Ticket ID
- Custom Field ID
- Since
  Required
- Per Page
  Required
Trigger
Polling
Try It
- Since
  Required
- Per Page
  Required
Trigger
Polling
Try It
- Status
- Since
  Required
- Per Page
  Required
Trigger
Polling
Try It

- Requestor
- Subject
  Required
- Queue
  Required
- Text
Action
Write
- Ticket ID
  Required
- Custom Field
  Required
- Value
  Required
Action
Write

- Ticket ID
  Required
- Due Date
  Required
Action
Write
- Ticket ID
  Required
- Subject
  Required
Action
Write
- Ticket ID
  Required
Action
Search
- Transaction ID
  Required
Action
Search

- App Name
  Required
- Item Description
  Required
Action
Write
- Reference Data ID
  Required
Action
Write
- Ticket ID
- Custom Role ID
  Required
- Since
  Required
- Per Page
  Required
Trigger
Polling
Try It
- Queue
  Required
- Since
  Required
- Per Page
  Required
Trigger
Polling
Try It
- Ticket ID
  Required
- Text
  Required
Action
Write
- Ticket ID
  Required
- Text
  Required
Action
Write
- Ticket ID
  Required
- Custom Role
  Required
- Users
  Required
Action
Write
- Ticket ID
  Required
- Status
  Required
Action
Write
- Attachment ID
  Required
Action
Search
- Search Query
- Per Page
- Order By
- Order
Action
Search

About GoCanvas

GoCanvas provides a simple, drag and drop tool for creating your own mobile forms (called GoCanvas Apps) that can be filled out by your employees on their mobile devices. Customize your own mobile inspections, work orders, time cards, invoices, waivers and much more. Instantly transmit your data to customers and colleagues to keep your business moving at the speed of digital.

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About Request Tracker (RT)

Request Tracker (RT) is an open-source, enterprise-grade ticketing system.

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