Create tickets in Halo Service Solutions for new submissions in GoCanvas
Efficiently manage service requests with this workflow between GoCanvas and Halo Service Solutions. When there's a new submission in GoCanvas, a ticket will be created in Halo Service Solutions, streamlining your service request process and ensuring you stay organized. Keep your team focused on delivering top-notch customer service while the automation handles the administrative tasks.
Efficiently manage service requests with this workflow between GoCanvas and Halo Service Solutions. When there's a new submission in GoCanvas, a ticket will be created in Halo Service Solutions, streamlining your service request process and ensuring you stay organized. Keep your team focused on delivering top-notch customer service while the automation handles the administrative tasks.
- When this happens...New Submission
Triggers when a new submission is uploaded to GoCanvas for the specified app. You should have a submission to get the dynamic fields.
- automatically do this!Create Ticket
Creates a new Ticket in Halo.
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Trigger Mid Workflow
App NameRequired
Try ItApp NameRequired
Item Description
Assign Item To
Schedule At
DescriptionRequired
Customer
Site
End User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Top Level
Important Customer
Site Name
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
App NameRequired
Item DescriptionRequired
Reference Data IDRequired
DescriptionRequired
Customer
Site
End-User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Customer NameRequired
Main SiteRequired
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address