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Zapier makes it easy to integrate Gmail with Support Board - no code necessary. See how you can get setup in minutes.
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Gmail
Gmail
1. Choose trigger event
Support Board
Support Board
2. Choose action
1. Select the event
Setup
Test
Gmail
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "New Attachment" from Gmail.
Add your action
An action happens after the trigger—such as "Add Note" in Support Board.
You’re connected!
Zapier seamlessly connects Gmail and Support Board, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Triggers when the user submits the values inserted in a Rich Message. All the Rich Messages that require the submitting of data fire this Webhook, some of them are the follow-up email form, the registration form, the buttons.
Triggers when a user registers successfully from the registration form of the chat. This Webhook is sent only if the registration is successful. This Webhook is sent also if the registration is updated via the registration form of a Rich Message.
Create a new record or update an existing record in your app.
The action is irreversible
Conversation ID
Required
Note ID
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
The action is irreversible
User IDs
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
User IDs
Required
Message
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
ID
Count
Full
Categories
Articles Language
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Pagination
Status Code
Routing
Routing Unassigned
Department
Source
Tag
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Conversation ID
Required
Exclude Message
User ID
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Datetime
Required
Routing
Routing Unassigned
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
User ID
Required
Datetime
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Setting
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
User ID
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Strings
Required
Language Code
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
The action is irreversible
Message ID
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Message ID
Required
Message
Attachments
Payload
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
User ID
Required
Status Code
Required
Title
Department
Agent ID
Source
Extra
Extra 2
Extra 3
Tags
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Title
Required
Message
Required
Interests
Required
Conversation ID
Icon
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Search
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
To
Required
Subject
Required
Message
Required
Sender Suffix
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Message
Required
To
Required
Template
Conversation ID
Attachments
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Conversation ID
Required
Agent ID
Required
Message
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Conversation ID
Required
Status Code
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
To
Required
Message
Attachments
Phone ID
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
For AI agents & developers
Use Gmail and Support Board with AI agents and code
Beyond Zap workflows. Call Gmail and Support Board actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose Gmail and Support Board actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Add Label to Email
Add Note
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Customers have created over 25 million Zaps on the platform
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Connect Gmail and Support Board to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
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Provide world-class support with a little help from automation
Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
Automate your way to actionable, up-to-date data
The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
Resolve incidents faster with automation
Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
Learn how to automate Gmail on the Zapier blog
Make work flow with AI
Level up your Gmail to Support Board integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.
