Gmail + smartQ

Create smartQ tickets from new starred emails in Gmail

Automatically turn new starred emails in Gmail into tickets in smartQ. When you mark an email with a star, this Zap creates a new smartQ ticket where the email subject becomes the ticket title and the email body is added to the ticket description. Quickly convert important emails into actionable tickets, keep requests organized, and ensure nothing gets missed.

When this happens...
New Starred Email
Triggers when you receive a new email and star it within two days.
TriggerPolling
automatically do this!
Create Ticket
Creates a ticket in the system.
ActionWrite

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Supported triggers and actions

- Label or mailbox
- Search keywords
Trigger
Polling
Try It
- Label or mailboxRequired
Trigger
Polling
Try It
- Label or mailbox
Trigger
Polling
Try It
New Starred Email
Triggers when you receive a new email and star it within two days.
Trigger
Polling
Try It
- LabelRequired
- MessageRequired
Action
Write

- Email message to be DeletedRequired
Action
Write
- Trigger Instructions
- ThreadRequired
- To
- Cc
- Bcc
- From
- From Name
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write

- To
- Send message to Google Contacts Group/Label
- Cc
- Bcc
- From
- From Name
- Reply To
- SubjectRequired
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- ThreadRequired
- Label(s) to removeRequired
Action
Write
- Message IDRequired
- Attachment FilenameRequired
- Attachment Size
Action
Search
- Search StringRequired
- To
- Send message to Google Contacts Group/Label
- Cc
- Bcc
- From
- From Name
- Reply To
- SubjectRequired
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Search or write
- Project
Trigger
Instant
Try It
- Project
- Ticket
Trigger
Instant
Try It
- User
Trigger
Instant
Try It
- ProjectRequired
- TicketRequired
- ArchiveRequired
Action
Write
- NameRequired
- Description
Action
Write
- ProjectRequired
- TicketRequired
- TaskRequired
Action
Write
- ProjectRequired
- TicketRequired
- Stage
- Title
- Tags
- Description
- Required by date
- Color
- Archived
- Assigned to
- Notify everybody involved by email
Action
Write
- ProjectRequired
- Ticket IDRequired
Action
Search

New Label
Triggers when you add a new label.
Trigger
Polling
Try It
- Label or mailboxRequired
Trigger
Polling
Try It
- Search keywordsRequired
Trigger
Polling
Try It
- Label/Mailbox
Trigger
Polling
Try It
- MessageRequired
Action
Write
- Recipient Instructions
- To
- Cc
- Bcc
- SubjectRequired
- From
- From Name
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- Name of labelRequired
Action
Write
- MessageRequired
- Label(s) to removeRequired
Action
Write
- Trigger Instructions
- ThreadRequired
- To
- Cc
- Bcc
- From
- From Name
- Reply To
- Subject
- Body type
- BodyRequired
- Add signature default
- Label or mailbox
- Attachments
Action
Write
- Search StringRequired
Action
Search
- Project
- Ticket
- Moved to Stage
Trigger
Instant
Try It
New User
Triggers when a new user is created.
Trigger
Instant
Try It
- User
Trigger
Instant
Try It
- User
Trigger
Instant
Try It
- ProjectRequired
- TicketRequired
- TextRequired
- Private
- Notify users
- Users to notify
Action
Write
- NameRequired
- Project
- Stage
- Description
- Tags
- Required by
- Assigned to
- Notify everybody involved by email
- Color
Action
Write
- ProjectRequired
- TicketRequired
- StageRequired
Action
Write
- ProjectRequired
- KeyRequired
Action
Search

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

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