When this happens...
GmailNew Email
Then do this...
Jira Software ServerCreate Issue

If you receive Gmail messages raising software development issues from non JIRA users, then Zapier can automatically add those issues to your JIRA account. This integration could be triggered by a label being applied to a new Gmail message, or be linked to a dedicated mailbox. You could even set up Gmail filters to automatically apply the label to drive the integration. After this integration is set up, new Gmail messages received from that point forward will be saved as new issues in JIRA.

Note: This Zapier integration doesn't import existing Gmail messages into JIRA, only new messages after you've set it up.

How It Works

  1. A new Gmail message is received
  2. Zapier adds that issue to JIRA

What You Need

  • A Gmail account
  • A JIRA account

Note: This integration will only work if you have a Business Gmail account - these have custom domains. Free consumer Gmail accounts cannot be used with this integration. Read Help docs here.

Why Zapier?


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It's easy to connect Gmail + Jira Software Server and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Email Matching Search

Triggers when you receive a new email that matches a search string you provide.

Create Draft

Create (but do not send) a new email message.

New Labeled Email

Triggers when you receive a new email and label it within two days.

Send Email

Create and send a new email message.

New Attachment

Triggers when you receive a new attachment (triggers once per attachment).

Add Watcher to Issue

Adds a user to the issue's watcher list.

New Starred Email

Triggers when you receive a new email and star it within two days.

Update Issue

Updates an existing issue.

New Thread

Triggers when a new thread starts.

Create Issue

Create a new issue, select your own project and issue type.

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One of the most popular email services, Gmail keeps track of all your emails with treaded conversations, tags, and Google-powered search to locate find any message you need.

Learn More

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.

See Jira Software Server Integrations