Gainsight Customer Communities + Google Chat

Gainsight Customer Communities + Google Chat integrations

Create messages in Google Chat for new topics in Gainsight Customer Communities

Initiate a seamless communication process with this workflow. Whenever a new topic is posted in Gainsight Customer Communities, a corresponding message will be created in Google Chat. This setup ensures that you are always updated on the latest discussions, enabling productive and efficient communication within your team. Keep your conversations relevant and timely without lifting a finger.

When this happens...
New TopicTriggers when a new topic is created.
TriggerInstant
automatically do this!
Create MessageCreate a message in Hangouts Chat.
ActionWrite

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More things you can do with Gainsight Customer Communities and Google Chat

Discover other triggers and actions you can use with Gainsight Customer Communities and Google Chat

New Attendee
Triggers when a new attendee has signed up to an event.
Trigger
Instant
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- Content Type
Trigger
Instant
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New User
Triggers when a new user is created.
Trigger
Instant
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Updated Idea Status
Triggers when an ideation status has changed.
Trigger
Instant
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- User ID
  Required
Action
Write

- Topic ID
  Required
- Topic content type
  Required
- Moderator ID
  Required
- Moderator tag name
  Required
Action
Write
- User ID
  Required
- Points
  Required
Action
Write

- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- ID
  Required
Action
Search
- Hangouts Chat Room
  Required
- Message Title
  Required
- Message Image URL
- Message Subtitle
- Message Text
  Required
- Action Button Text
- Action Button URL
Action
Write

- Content Type
- Category
Trigger
Instant
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- Content Type
- Category
Trigger
Instant
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Reported Post
Triggers when a post is reported.
Trigger
Instant
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Updated Topic Moderator Tags
Triggers when a specified moderator tag is updated.
Trigger
Instant
Try It
- HTTP method
  Required
Action
Write
- User ID
  Required
Action
Write
- User ID
  Required
- Topic ID
  Required
- Topic Content Type
  Required
- Reply Content
  Required
Action
Write
- Moderator Tag
  Required
Action
Search
- SearchBy
  Required
Action
Search

About Gainsight Customer Communities

Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

About Google Chat

Google Chat is a communication software developed by Google built for teams that provides direct messages and team chat rooms, along with a group messaging function that allows Google Drive content sharing.

HelpHelp

Related categories

Google

Team Chat

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