Freshdesk + Webflow

Freshdesk + Webflow integrations

Create Freshdesk tickets from new Webflow form submissions

Easily manage customer support requests from your Webflow forms by creating Freshdesk tickets. With this workflow, whenever a new form submission is received in Webflow, a ticket will be generated in Freshdesk, keeping your support team in the loop and ensuring prompt assistance for your customers. Save time and streamline your support process with this seamless integration.

When this happens...
New Form SubmissionTriggers when a new form submission occurs
TriggerInstant
automatically do this!
Create TicketCreate a ticket in Freshdesk for your domain.
ActionWrite

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More things you can do with Webflow and Freshdesk

Discover other triggers and actions you can use with Webflow and Freshdesk

- Help_text
- Site
  Required
- Form
  Required
Trigger
Instant
Try It
- Site
  Required
Trigger
Instant
Try It
- Site
  Required
Trigger
Instant
Try It
- Site
  Required
- Collection
  Required
- Is Draft
Action
Write
- Site
  Required
- Collection
  Required
- Is Draft
- Item
  Required
Action
Write

- Site
  Required
- Order
  Required
- Comment
- Shipping Provider
- Shipping Tracking
Action
Write
- Site
  Required
- Collection
  Required
- Help Text
- Name
- Slug
Action
Search

New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
Try It
New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
Try It
Update Contact
Triggers when a user is updated.
Trigger
Instant
Try It
- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write
- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write
- Email
  Required
Action
Search

- Site
  Required
Trigger
Instant
Try It
- Site
  Required
Trigger
Polling
Try It
- Site
  Required
- Collection
  Required
- Is Draft
Action
Write
- Site
  Required
- Order
  Required
- Send Order Fulfilled Email
  Required
Action
Write
- Site
  Required
- Collection
  Required
- Is Draft
- Archived
- Item
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Site
  Required
- Collection
  Required
- Help Text
- Name
- Slug
Action
Search
New Contact
Triggers when a new customer is created.
Trigger
Instant
Try It
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

HelpHelp

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About Webflow

Design and build professional websites with a CMS from scratch online with Webflow.

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Related Zap Templates

Create new Freshdesk contacts from new Webflow form submissions

Related Zap Templates

Create new Freshdesk contacts from new Webflow form submissions