Freshdesk + VideoAsk

Freshdesk + VideoAsk integrations

Add notes to Freshdesk tickets from new VideoAsk responses

Automate your support process by connecting VideoAsk and Freshdesk with this efficient workflow. When a new response is received in VideoAsk, a note will be added to the corresponding ticket in Freshdesk, streamlining your customer support and ensuring relevant information is readily available for your agents. This integration makes managing your help desk more efficient and organized.

When this happens...
New Response (From a Respondent)Triggers when the transcription is ready after someone responds to a videoask.
TriggerInstant
automatically do this!
Add Notes to a TicketAdd Private or Public notes to a Freshdesk Support Ticket.
ActionWrite

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More things you can do with VideoAsk and Freshdesk

Discover other triggers and actions you can use with VideoAsk and Freshdesk

- Organization
- Videoask
  Required
Trigger
Instant
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- Organization
- Videoask
  Required
Trigger
Instant
Try It
- Organization_id
  Required
- Name
- Email
  Required
- Phone_number
Action
Write
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
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New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
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Update Contact
Triggers when a user is updated.
Trigger
Instant
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- Name
  Required
- Description
- Notes
- Domains
Action
Write

- Name
  Required
- Description
Action
Write
- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write
- Email
  Required
Action
Search

- Organization
- Videoask
  Required
Trigger
Instant
Try It
- Videoask
  Required
- Name
- Email
  Required
- Phone_number
- Product_name
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
New Contact
Triggers when a new customer is created.
Trigger
Instant
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Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

HelpHelp

Related categories

Customer Support

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About VideoAsk

VideoAsk is a business tool to help your business have meaningful interactions using the proximity of video.

Learn moreLearn moreHelpHelp

Related categories

Forms & Surveys

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Zapier Forms

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

Related Zap Templates

Create Freshdesk tickets for new VideoAsk responses

Related Zap Templates

Create Freshdesk tickets for new VideoAsk responses