Loading

Freshdesk + Userback

Create Freshdesk tickets when new Userback feedback is received

Efficiently address user feedback and enhance your customer support with this workflow. When new feedback is created in Userback, a ticket will be generated in Freshdesk, ensuring your support team stays up-to-date on customer input. Streamline your support process and increase customer satisfaction with this seamless automation.

Efficiently address user feedback and enhance your customer support with this workflow. When new feedback is created in Userback, a ticket will be generated in Freshdesk, ensuring your support team stays up-to-date on customer input. Streamline your support process and increase customer satisfaction with this seamless automation.

  1. When this happens...
    UserbackUserback
    New Feedback Is Created

    Triggers when new feedback is created.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
    • ProjectsRequired

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Contact

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

Similar apps

Zendesk integrationsZendesk integrations

Zendesk

Customer Support
Help Scout integrationsHelp Scout integrations

Help Scout

Customer Support
Mojo Helpdesk integrationsMojo Helpdesk integrations

Mojo Helpdesk

Customer Support