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Send a TxtSync SMS to the contact of new Freshdesk case

  1. When this happensStep 1: New Ticket

  2. Then do thisStep 2: Send SMS

Improve your customer communications by keeping your customers up-to-date with how their support cases are progressing. With this Zapier integration you can send SMS to the associated contact of the support case to let them know details about their raised case.

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Connect Freshdesk + TxtSync in Minutes

It's easy to connect Freshdesk + TxtSync and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantNew Ticket

Triggers when there is a new ticket is created in Freshdesk.

InstantNew Ticket Note

Triggers when a Note is added to a Ticket.

InstantUpdate Contact

Triggers when a user is updated.

InstantNew Outbound SMS

Triggers on outbound SMS. Please note to protect you from potentially causing an infinite loop of sending SMS, the Outbound SMS trigger is not invoked when sending an SMS from Zapier

InstantNew Contact

Triggers when a new customer is created.

InstantUpdate Ticket

Triggers when a Ticket is updated.

InstantNew Inbound SMS

Triggers on inbound SMS.