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Freshdesk + Textmagic

Freshdesk + Textmagic

Freshdesk + Textmagic integrations

Create Freshdesk tickets from new incoming TextMagic SMS messages

Easily streamline your customer service processes with this workflow. When you receive a new incoming message in TextMagic SMS, this automation will instantly create a ticket in Freshdesk. This allows you to handle customer queries without delay, enhancing customer satisfaction and efficiency in your communications process.

  1. When this happens...
    New Incoming Message
    New Incoming Message
    New Incoming MessageTriggers when a new incoming message is received.
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketCreate a ticket in Freshdesk for your domain.
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More things you can do with Textmagic and Freshdesk

Discover other triggers and actions you can use with Textmagic and Freshdesk

  • Textmagic triggers, actions, and search
    Chat Updated

    Triggers when chat is updated.

    Trigger
    Instant
    Try It
  • Textmagic triggers, actions, and search
    New Missed Call

    Triggers when you miss an incoming call to your TextMagic number.

    Trigger
    Instant
    Try It
  • Textmagic triggers, actions, and search
    New Incoming Call

    Triggers when someone calls your TextMagic number.

    Trigger
    Instant
    Try It
  • Textmagic triggers, actions, and search
    New Incoming Message

    Triggers when a new incoming message is received.

    Trigger
    Instant
    Try It
  • Textmagic triggers, actions, and search
    New Ticket

    Triggers when a new support ticket is created.

    Trigger
    Instant
    Try It
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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About Textmagic
Textmagic is a business messaging service for sending SMS broadcasts, email campaigns, notifications, alerts, reminders, and confirmations.
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