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Freshdesk + Stripe

Record new Stripe payments and add notes to Freshdesk tickets

Easily track new payments in your support tickets with this Stripe to Freshdesk integration. When a new payment occurs in Stripe, a note will be added to a corresponding ticket in Freshdesk, providing instant access to payment information for your support team. Simplify your workflow and stay organized by connecting your payment processing and support platforms effortlessly.

Easily track new payments in your support tickets with this Stripe to Freshdesk integration. When a new payment occurs in Stripe, a note will be added to a corresponding ticket in Freshdesk, providing instant access to payment information for your support team. Simplify your workflow and stay organized by connecting your payment processing and support platforms effortlessly.

  1. When this happens...
    StripeStripe
    New Payment

    Triggers when a new payment is completed.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Add Notes to a Ticket

    Add Private or Public notes to a Freshdesk Support Ticket.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Stripe triggers, actions, and search

    Canceled Subscription

    Triggers when a subscription is canceled (by a subscriber or due to end of billing period).

    Trigger
    Instant
    Try It
  • Stripe triggers, actions, and search

    Failed Payment

    Triggers when a payment attempt fails.

    Trigger
    Instant
    Try It

    • Ignore payments intentsRequired

    Trigger
    Instant
    Try It
  • Stripe triggers, actions, and search

    New Dispute

    Triggers when a customer disputes a charge.

    Trigger
    Instant
    Try It
  • Stripe triggers, actions, and search

    Checkout Session Completed

    Triggers when a checkout session is completed.

    Trigger
    Instant
    Try It
  • Stripe triggers, actions, and search

    Invoice Payment Failed

    Triggers when an invoice payment fails.

    Trigger
    Instant
    Try It
  • Stripe triggers, actions, and search

    New Customer

    Triggers when a new customer is added.

    Trigger
    Instant
    Try It
  • Stripe triggers, actions, and search

    New Subscription

    Triggers when a customer is signed up for a new plan.

    Trigger
    Instant
    Try It
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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stripe logo
stripe logo

About Stripe

Stripe is a developer-friendly way to accept payments online and in mobile apps. Stripe's suite of APIs powers commerce for thousands of companies of all sizes, processing billions of dollars for businesses each year.
Learn more

Related categories

Related Zap Templates

  • Handle failed Stripe payments by creating tickets in Freshdesk
  • Create Freshdesk tickets from new Stripe payments
  • Create Freshdesk tickets from new Stripe subscriptions

Related Zap Templates