Freshdesk + Sinch
Create Freshdesk tickets from new inbound messages in Sinch
Want to accept support desk tickets via SMS or WhatsApp? Using this integration, you can easily add new inbound messages via Sinch as Freshdesk tickets.
Want to accept support desk tickets via SMS or WhatsApp? Using this integration, you can easily add new inbound messages via Sinch as Freshdesk tickets.
- When this happens...New Inbound Message
Triggers when a user sends you a message.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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- 14 day trial for premium features & apps
About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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Customer SupportAbout Sinch
Send and receive messages over SMS, WhatsApp, Facebook, Instagram, Telegram, Viber, and more using Sinch — a single app, all the messaging channels you need!