Freshdesk + Shortcut
Create stories in Shortcut for every new ticket in Freshdesk
Stay organized and efficient even while managing a high volume of customer support requests. With this workflow, whenever a new ticket is raised in Freshdesk, it will immediately create a story in Shortcut to ensure the issue gets the prompt attention it needs. This process not only increases your responsiveness but also saves you time from manually tracking and transferring details between different platforms. Say goodbye to missed tickets and hello to seamless customer support management.
Stay organized and efficient even while managing a high volume of customer support requests. With this workflow, whenever a new ticket is raised in Freshdesk, it will immediately create a story in Shortcut to ensure the issue gets the prompt attention it needs. This process not only increases your responsiveness but also saves you time from manually tracking and transferring details between different platforms. Say goodbye to missed tickets and hello to seamless customer support management.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Create Story
Creates a new story.
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