Freshdesk + Sharetribe

Freshdesk + Sharetribe integrations

Manage new Sharetribe events by creating contacts in Freshdesk

When user events occur in your Sharetribe platform, streamline your workflow by using this automation to create a corresponding contact in your Freshdesk system. Keep your user database up-to-date effortlessly and free up time for more important tasks. Foster better customer relationships by ensuring all customer interactions are captured and organized efficiently in Freshdesk. This workflow offers a seamless solution to maintaining an accurate and streamlined customer support service.

When this happens...
User EventsTriggers when a user related event occurs in your marketplace.
TriggerPolling
automatically do this!
Create ContactAllows you to create a User/Customer in Freshdesk for your support domain.
ActionWrite

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More things you can do with Sharetribe and Freshdesk

Discover other triggers and actions you can use with Sharetribe and Freshdesk

- Event type
  Required
Trigger
Polling
Try It
- Event type
  Required
Trigger
Polling
Try It
- User ID
  Required
- Expand the response to return the full resource?
Action
Write
- Listing ID
  Required
- Expand the response to return the full resource?
Action
Write
- User ID
  Required
- Permission to view listings
- Permission to post listings
- Permission to initiate transactions
- Expand the response to return the full resource?
Action
Write

- Transaction ID
  Required
- Included relationships
Action
Search
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
Try It

New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
Try It
Update Contact
Triggers when a user is updated.
Trigger
Instant
Try It
- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write
- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write
- Email
  Required
Action
Search

- Event type
  Required
Trigger
Polling
Try It
- Listing ID
  Required
- Expand the response to return the full resource?
Action
Write
- Listing ID
  Required
- Expand the response to return the full resource?
Action
Write
- Transaction ID
  Required
- Transition name
  Required
- Expand the response to return the full resource?
Action
Write
- Listing ID
  Required
- Included relationships
Action
Search
- User ID
  Required
- Included relationships
Action
Search
New Contact
Triggers when a new customer is created.
Trigger
Instant
Try It
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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Related categories

Customer Support

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About Sharetribe

Sharetribe allows you to create, launch and run an online marketplace without coding and extend it infinitely with custom code.

Learn moreLearn moreHelpHelp

Related categories

eCommerce