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Freshdesk + QuestionScout

Create tickets in Freshdesk for new submissions in QuestionScout

Simplify your customer query management process by integrating QuestionScout with Freshdesk. When a new submission is made in QuestionScout, this automation creates a corresponding ticket in Freshdesk. It not only speeds up your response time but also ensures that no customer query gets missed, enhancing your customer service efficiency and satisfaction.

Simplify your customer query management process by integrating QuestionScout with Freshdesk. When a new submission is made in QuestionScout, this automation creates a corresponding ticket in Freshdesk. It not only speeds up your response time but also ensures that no customer query gets missed, enhancing your customer service efficiency and satisfaction.

  1. When this happens...
    QuestionScoutQuestionScout
    New Submission

    Triggers when a new form reply is submitted.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • FormRequired

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Contact

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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Related categories

  • Customer Support

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questionscout logo
questionscout logo

About QuestionScout

QuestionScout is the only tool you need to build forms and surveys in just minutes and start collecting data.

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