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Freshdesk + Placetel

Create tickets in Freshdesk for new accepted calls in Placetel

Effortlessly manage customer support by creating Freshdesk tickets whenever a call is accepted in Placetel. This automation streamlines your support process, ensuring that your team stays on top of incoming calls and can easily track and resolve issues within the Freshdesk platform. Improve response times and enhance customer satisfaction with this efficient workflow.

Effortlessly manage customer support by creating Freshdesk tickets whenever a call is accepted in Placetel. This automation streamlines your support process, ensuring that your team stays on top of incoming calls and can easily track and resolve issues within the Freshdesk platform. Improve response times and enhance customer satisfaction with this efficient workflow.

  1. When this happens...
    PlacetelPlacetel
    Accepted Call

    Triggers when a call is accepted.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Number

    Trigger
    Instant
    Try It
    • Number

    Trigger
    Instant
    Try It
    • Number

    Trigger
    Instant
    Try It
    • Target numberRequired

    • SipUIDRequired

    Action
    Write
    • TypeRequired

    • Number

    Trigger
    Instant
    Try It
    • FirstnameRequired

    • LastnameRequired

    • Phone

    • Phone (Work)

    • Mobile

    • Mobile (Work)

    Action
    Write
    • FromRequired

    • ToRequired

    • EmailRequired

    • FileRequired

    • Header

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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Related categories

  • Customer Support

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