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Freshdesk + Pipefy

Update Freshdesk tickets and create Pipefy cards simultaneously

This workflow springs into action when there's an update to a ticket in Freshdesk, creating a corresponding card in Pipefy. Keeping things well-organized and in sync, it takes the hassle out of manual updates, offering a streamlined solution for task management and team cooperation. Benefit from an efficient exchange of information between your customer support and project management tools for improved productivity and swift issue resolution.

This workflow springs into action when there's an update to a ticket in Freshdesk, creating a corresponding card in Pipefy. Keeping things well-organized and in sync, it takes the hassle out of manual updates, offering a streamlined solution for task management and team cooperation. Benefit from an efficient exchange of information between your customer support and project management tools for improved productivity and swift issue resolution.

  1. When this happens...
    FreshdeskFreshdesk
    Update Ticket

    Triggers when a Ticket is updated.

    TriggerInstant
  2. automatically do this!
    PipefyPipefy
    Create Card

    Creates a new card.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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