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Freshdesk + PandaDoc

Add notes to Freshdesk tickets when new PandaDoc documents are completed

Keep your customer service up to date with this automation workflow between PandaDoc and Freshdesk. Once a document is completed in PandaDoc, pertinent notes will be instantly added to a corresponding ticket in Freshdesk. Not only does this ensure your tickets have all the relevant documentation, but frees up time spent manually updating and tracking your service tickets. This seamless integration helps to streamline your customer support process and enhances team productivity.

Keep your customer service up to date with this automation workflow between PandaDoc and Freshdesk. Once a document is completed in PandaDoc, pertinent notes will be instantly added to a corresponding ticket in Freshdesk. Not only does this ensure your tickets have all the relevant documentation, but frees up time spent manually updating and tracking your service tickets. This seamless integration helps to streamline your customer support process and enhances team productivity.

  1. When this happens...
    PandaDocPandaDoc
    Document Completed

    Triggers when a document is completed.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Add Notes to a Ticket

    Add Private or Public notes to a Freshdesk Support Ticket.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Source

    Trigger
    Instant
    Try It
    • Document IDRequired

    • Attachment NameRequired

    • AttachmentRequired

    Action
    Write
    • Document NameRequired

    • TemplateRequired

    • Send DocumentRequired

    • Message

    • Pricing Table Currency

    • Name

    • Description

    • Price

    • Quantity

    • Discount

    • Document Metadata

    Action
    Write
    • Source

    • Document Status

    Trigger
    Instant
    Try It
    • warning

    • EmailRequired

    • First name

    • Last name

    • Company

    • Phone

    • Title

    • Street Address

    • City

    • Postal Code

    • Country

    • State

    Action
    Write
    • EmailRequired

    • First name

    • Last name

    • Company

    • Phone

    • Job Title

    • Street Address

    • City

    • Postal Code

    • Country

    • State

    Action
    Write
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freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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Related categories

  • Customer Support

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