Freshdesk + MailerLite

Create Freshdesk tickets for new MailerLite spam complaints

Stay on top of spam complaints in MailerLite and effortlessly manage them with this automation. With this workflow, whenever you receive a Spam Complaint in your MailerLite account, a new support ticket will be created in Freshdesk, allowing you to quickly address the issue and maintain good email reputation. Save time and streamline your email management process by seamlessly connecting MailerLite and Freshdesk.

When this happens...
Spam Complaint
Triggers when a subscriber issues a spam complaint about an email.
TriggerInstant
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Create Ticket
Create a ticket in Freshdesk for your domain.
ActionWrite

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Supported triggers and actions

What does this mean?

Campaign Sent
Triggers when a campaign has been sent out.
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Instant
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- Subscriber GroupRequired
Trigger
Instant
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Subscriber Bounced
Triggers when an email to a subscriber bounces.
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Instant
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- Subscriber GroupRequired
Trigger
Instant
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Subscriber Unsubscribed
Triggers when a subscriber has unsubscribed from your mailing list.
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Instant
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- Subscriber GroupRequired
- EmailRequired
Action
Write
- Campaign nameRequired
- Email subjectRequired
- Email sender nameRequired
- Email from addressRequired
- Email contentRequired
- Subscriber Groups
- Subscriber Segments
Action
Write

- Subscriber GroupRequired
- EmailRequired
Action
Write
- EmailRequired
Action
Write
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
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New Ticket Note
Triggers when a Note is added to a Ticket.
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Instant
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Update Contact
Triggers when a user is updated.
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Instant
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- NameRequired
- Description
- Notes
- Domains
Action
Write
- NameRequired
- Description
Action
Write
- SubjectRequired
- EmailRequired
- Type
- DescriptionRequired
- Priority
- CC Emails
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Ticket IdRequired
Action
Search

Spam Complaint
Triggers when a subscriber issues a spam complaint about an email.
Trigger
Instant
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- AutomationRequired
Trigger
Instant
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Subscriber Created
Triggers when a subscriber was created on your mailing list.
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Instant
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- AutomationRequired
Trigger
Instant
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Subscriber Fields Updated
Triggers when the subscriber fields have been updated.
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Instant
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- EmailRequired
- New EmailRequired
Action
Write
- Subscriber Groups
- EmailRequired
- Resubscribe
Action
Write
- Campaign nameRequired
- Email subjectRequired
- Email sender nameRequired
- Email from addressRequired
- Email contentRequired
- Subscriber Groups
- Subscriber Segments
Action
Write
- Email or nameRequired
Action
Search
New Contact
Triggers when a new customer is created.
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Instant
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Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket NoRequired
- NotesRequired
- PrivateRequired
Action
Write
- Forum CategoryRequired
- NameRequired
- TypeRequired
- VisibilityRequired
- Description
Action
Write
- Forum CategoryRequired
- ForumRequired
- TitleRequired
- Topic DescriptionRequired
- Sticky
- Locked
Action
Write
- NameRequired
- EmailRequired
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- EmailRequired
Action
Search

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Help

Related categories

Customer Support

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Zendesk

Customer Support

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About MailerLite

MailerLite’s super-fast email marketing platform helps you grow your business online using innovative email designs, automations, email segmentation and intuitive no-code tools to create websites, landing pages, and signup forms.

Learn more Help

Related categories

Marketing Automation

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

PRODUCTS

CAPABILITIES

By team

Freshdesk + MailerLite

Create Freshdesk tickets for new MailerLite spam complaints

Campaign Sent

Subscriber Added to Group

Subscriber Bounced

Subscriber Removed From Group

Subscriber GroupRequired

Subscriber Unsubscribed

Add Subscriber to a Group

Subscriber GroupRequired

EmailRequired

Create a Draft Campaign

Campaign nameRequired

Email subjectRequired

Email sender nameRequired

Email from addressRequired

Email contentRequired

Subscriber Groups

Subscriber Segments

Remove Subscriber From a Group

Subscriber GroupRequired

EmailRequired

Unsubscribe Subscriber

EmailRequired

New Ticket

New Ticket Note

Update Contact

Create Company

NameRequired

Description

Notes

Domains

Create Forum Category

NameRequired

Description

Create Ticket

SubjectRequired

EmailRequired

Type

DescriptionRequired

Priority

CC Emails

API Request (Beta)

Api Docs Info

HTTP MethodRequired

URLRequired

Query String Parameters

Headers

Additional Request Headers

Body

Find Ticket by Id

Ticket IdRequired

Spam Complaint

Subscriber Completed Automation

AutomationRequired

Subscriber Created

Subscriber Triggered Automation

AutomationRequired

Subscriber Fields Updated

Change Subscriber Email

EmailRequired

New EmailRequired

Create or Update Subscriber

Subscriber Groups

EmailRequired

Resubscribe

Send a Campaign

Campaign nameRequired

Email subjectRequired

Email sender nameRequired

Email from addressRequired

Email contentRequired

Subscriber Groups

Subscriber Segments

Find a Subscriber

Email or nameRequired

New Contact