Freshdesk + Google Docs
Update Freshdesk tickets and append text to Google Docs documents automatically
Streamline how you handle updates on Freshdesk tickets. With this workflow, any time a ticket is updated in Freshdesk, the changes are immediately appended to a chosen document in Google Docs. This ensures everything is documented, saving you significant time with manual entry and making sure no changes or updates are overlooked. Incredibly efficient for both support teams and record-keeping.
Streamline how you handle updates on Freshdesk tickets. With this workflow, any time a ticket is updated in Freshdesk, the changes are immediately appended to a chosen document in Google Docs. This ensures everything is documented, saving you significant time with manual entry and making sure no changes or updates are overlooked. Incredibly efficient for both support teams and record-keeping.
- When this happens...Update Ticket
Triggers when a Ticket is updated.
- automatically do this!Append Text to Document
Appends text to an existing document.
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