Freshdesk + Google AI Studio (Gemini)

Freshdesk + Google AI Studio (Gemini) integrations

Send prompts in Google AI Studio (Gemini) when new tickets are created in Freshdesk

Streamline your customer service process with this workflow. Whenever a new ticket is opened in Freshdesk, an immediate prompt is sent via Google AI Studio (Gemini). This automation lets you address customer issues faster, improving user satisfaction and support efficiency.

When this happens...
New TicketTriggers when there is a new ticket is created in Freshdesk.
TriggerInstant
automatically do this!
Send PromptSends a prompt and generates a response.
ActionWrite

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More things you can do with Freshdesk and Google AI Studio (Gemini)

Discover other triggers and actions you can use with Freshdesk and Google AI Studio (Gemini)

New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
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New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
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Update Contact
Triggers when a user is updated.
Trigger
Instant
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- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write

- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write

- Email
  Required
Action
Search
- API Version
- Model
  Required
- Audio URL
  Required
- Prompt
  Required
Action
Write
- API Version
- Model
  Required
- Document URL
  Required
- Prompt
  Required
Action
Write
- API Version
- Model
  Required
- Prompt
  Required
Action
Write
- API Version
- Model
  Required
- System Instructions
- Prompt
  Required
- Google Search Grounding
- Max Output Tokens
- Temperature
- Top P
- Top K
- Stop Sequences
- Treat empty model response as an error
- TestingCopy
Action
Write
- API Version
- Model
  Required
- YouTube URL
  Required
- Start offset
- End offset
- Prompt
  Required
Action
Write

New Contact
Triggers when a new customer is created.
Trigger
Instant
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Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search
- API Version
- Model
  Required
- System Instructions
- Message
  Required
- Memory Key
- Temperature
- Top P
- Top K
- Stop Sequences
- TestingCopy
Action
Write
- API Version
- Model
  Required
- Prompt
  Required
- Voice name
Action
Write
- API Version
- Model
  Required
- Prompt
  Required
Action
Write
- API Version
- Model
  Required
- Video URL
  Required
- Prompt
  Required
Action
Write

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

HelpHelp

Related categories

Customer Support

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About Google AI Studio (Gemini)

Google AI Studio is a fast, easy way to start prototyping generative AI ideas using Google's Gemini model.

HelpHelp

Related categories

AI Models