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Freshdesk + GoCanvas

Create dispatches in GoCanvas for every new ticket in Freshdesk

Stay ahead of your customer service game with this efficient workflow. Whenever a new support ticket pops up in your Freshdesk, this automation then generates a dispatch task in your GoCanvas app. The entire process is automatic, saving your team time and ensuring no ticket falls through the cracks. Use this integration to streamline your ticket-handling process and to improve overall customer service response times.

Stay ahead of your customer service game with this efficient workflow. Whenever a new support ticket pops up in your Freshdesk, this automation then generates a dispatch task in your GoCanvas app. The entire process is automatic, saving your team time and ensuring no ticket falls through the cracks. Use this integration to streamline your ticket-handling process and to improve overall customer service response times.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    GoCanvasGoCanvas
    Create Dispatch

    Creates a GoCanvas Dispatch. Make sure Dispatch is enabled for your GoCanvas App.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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gocanvas logo
gocanvas logo

About GoCanvas

GoCanvas provides a simple, drag and drop tool for creating your own mobile forms (called GoCanvas Apps) that can be filled out by your employees on their mobile devices. Customize your own mobile inspections, work orders, time cards, invoices, waivers and much more. Instantly transmit your data to customers and colleagues to keep your business moving at the speed of digital.

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