Create or update Freshsales Classic contacts when new tickets arise in Freshdesk
This workflow streamlines your customer service process by addressing new customer queries or issues promptly. When there's a new ticket in Freshdesk, it updates or creates a new contact in Freshsales Classic. This efficient exchange helps keep your customer data up-to-date and your customer service responsive.
This workflow streamlines your customer service process by addressing new customer queries or issues promptly. When there's a new ticket in Freshdesk, it updates or creates a new contact in Freshsales Classic. This efficient exchange helps keep your customer data up-to-date and your customer service responsive.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Create or Update Contact
Updates the existing contact or creates the new contact if contact doesn't exist
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