Freshdesk + Freshsales Classic
Create or update Freshsales Classic contacts when new tickets arise in Freshdesk
This workflow streamlines your customer service process by addressing new customer queries or issues promptly. When there's a new ticket in Freshdesk, it updates or creates a new contact in Freshsales Classic. This efficient exchange helps keep your customer data up-to-date and your customer service responsive.
This workflow streamlines your customer service process by addressing new customer queries or issues promptly. When there's a new ticket in Freshdesk, it updates or creates a new contact in Freshsales Classic. This efficient exchange helps keep your customer data up-to-date and your customer service responsive.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Create or Update Contact
Updates the existing contact or creates the new contact if contact doesn't exist
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