Freshcaller + Jira Service Management integrations
Create new requests in Jira Service Management for completed calls in Freshcaller
When a call ends in Freshcaller, simplify your workflow by instantly creating a request in Jira Service Management. This automation ensures all call details are promptly turned into actionable requests, enhancing your team’s efficiency and ensuring no task slips through the cracks. Save time and maximize the effectiveness of your customer service operation.
- When this happens...Call CompletedTriggers when a call is completed (inbound/outbound).
- automatically do this!Create RequestCreate a new request.
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More things you can do with Freshcaller and Jira Service Management
Discover other triggers and actions you can use with Freshcaller and Jira Service Management
- Missed Call
Triggers when there is a missed or an abandoned call (inbound/outbound).
Try ItTriggerInstant - Voicemail
Triggers when a call reaches voicemail.
Try ItTriggerInstant - NameRequired
- Email
- Company Name
- Contact Numbers
ActionWrite- SiteRequired
- ProjectRequired
Try ItTriggerPolling
- Call Completed
Triggers when a call is completed (inbound/outbound).
Try ItTriggerInstant - Notes Available
Triggers when a user takes call notes for any call (inbound/outbound).
Try ItTriggerInstant - SiteRequired
- ProjectRequired
Try ItTriggerPolling- SiteRequired
- ProjectRequired
- Request TypeRequired
ActionWrite
Related categories
Related categories



