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forms.app + Freshdesk

Add notes to Freshdesk tickets from new forms.app submissions

When a new form submission happens in forms.app, streamline your workflow by adding notes to a ticket in Freshdesk. This automation takes the information from your form submissions and utilizes it to provide detailed notes for ticket handling in Freshdesk. Enhance your team's efficiency and stay on top of your tickets with accurate, timely updates.

When a new form submission happens in forms.app, streamline your workflow by adding notes to a ticket in Freshdesk. This automation takes the information from your form submissions and utilizes it to provide detailed notes for ticket handling in Freshdesk. Enhance your team's efficiency and stay on top of your tickets with accurate, timely updates.

  1. When this happens...
    forms.appforms.app
    New Form Submission

    Triggers when a new submission is received for a form.

    TriggerPolling
  2. automatically do this!
    FreshdeskFreshdesk
    Add Notes to a Ticket

    Add Private or Public notes to a Freshdesk Support Ticket.

    ActionWrite
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Supported triggers and actions

    • FormRequired

    Trigger
    Polling
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
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About forms.app

forms.app is a platform where you can build forms, share them and get responses. You can create sales order form and collect payment, too.

Related categories

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freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories