Formcrafts + Trengo

Formcrafts + Trengo integrations

Send whatsapp message templates in Trengo for new responses in FormCrafts

Improve your real-time communication by connecting FormCrafts and Trengo. When a new response is received in FormCrafts, this workflow promptly sends a WhatsApp message via Trengo. This seamless interaction ensures you never miss customer feedback or inquiries, enhancing your customer service efficiency and satisfaction.

When this happens...
New ResponseTriggers when the form is submitted by the user.
TriggerPolling
automatically do this!
Send a WhatsApp Message TemplateThis action will send a WhatsApp message template to a phone number
ActionWrite

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More things you can do with Formcrafts and Trengo

Discover other triggers and actions you can use with Formcrafts and Trengo

- Choose Form
  Required
Trigger
Polling
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Ticket Label Added
Triggers when a label is added to a conversation.
Trigger
Instant
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New Outbound Message
Triggers when an outbound message is created.
Trigger
Instant
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Phone Call Missed
Triggers when a phone call is missed.
Trigger
Instant
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- Name
- Email
- Phone
Action
Write

- Channel ID
  Required
- Contact Identifier
  Required
- Contact Name
- Message
  Required
- Email Subject
Action
Write
- Webhook URL
  Required
- Contact type
  Required
- Contact name
Action
Write

- Term
- Name
- Email
- Phone
Action
Search or write

New Inbound Message
Triggers when an inbound message is created.
Trigger
Instant
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New Internal Note
Triggers when an internal note is created.
Trigger
Instant
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Phone Call Ended
Triggers when a phone call has ended.
Trigger
Instant
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Phone Call Started
Triggers when a phone call has started.
Trigger
Instant
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- Channel ID
  Required
- Phone
  Required
- Direction
  Required
- Contact name
- Note
- Duration
- Recording URL
Action
Write
- WhatsApp Message Template ID
  Required
- Recipient Phone number
  Required
- Dynamic Content
Action
Write
- Term
Action
Search

About Formcrafts

Create powerful and intuitive online forms.

Learn moreLearn moreHelpHelp

Related categories

Forms & Surveys

Similar apps

Zapier Forms

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Trengo

Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and WhatsApp via one inbox.

HelpHelp

Related categories

Customer Support