Refound your company for the AI era at ZapConnect 2026. Save your spot →

Fireflies.ai + Halo Service Solutions

Create new Halo Service Solutions tickets from new Fireflies.ai meetings

Streamline your customer service management with this reliable workflow. Whenever a new meeting is scheduled in Fireflies.ai, a ticket is created in Halo Service Solutions, providing you instant awareness and action capabilities. No more manual ticket creation or tracking ever again. Enhance your customer service efficiency and reaction time with this hassle-free automation.

When this happens...
New MeetingTriggers when a new meeting with transcripts and summary is created.
TriggerInstant
automatically do this!
Create TicketCreates a new Ticket in Halo.
ActionWrite

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

More things you can do with Fireflies.ai and Halo Service Solutions

Discover other triggers and actions you can use with Fireflies.ai and Halo Service Solutions

- Select AI Skill
  Required
Trigger
Instant
Try It
- Unique Upload ID
- Title
  Required
- Audio URL Link
  Required
- Video URL
- Participant Name
- Participant Email
- Participant Phone
Action
Write
- Meeting ID
  Required
- Transcript Format
- Include Speaker Names
- Include Timestamps
- Summary Format
Action
Search
- Description
  Required
- Customer
- Site
- End User
- Ticket Type
- Status
- Service Level Agreement
- Priority
- Team
- Agent
Trigger
Instant
Try It
- Name
  Required
- Top Level
- Important Customer
- Site Name
- Phone Number
- Address Line 1
- Address Line 2
- Address Line 3
- Address Line 4
- Postcode
- Contact Name
- Contact Email Address
Action
Write

- Email Address
  Required
- Ticket Type
  Required
- Summary
- Details
- Priority
Action
Write

- Transcript Format
- Include Speaker Names
- Include Timestamps
- Summary Format
- Apply Config when
- Operator
- Keyword
Trigger
Instant
Try It
- Transcript Format
- Include Speaker Names
- Include Timestamps
- Summary Format
Action
Search
- Meeting Title
- Host Email
- Participant Email
- Start Date
- End Date
- Transcript Format
- Include Speaker Names
- Include Timestamps
- Summary Format
Action
Search
- Description
  Required
- Customer
- Site
- End-User
- Ticket Type
- Status
- Service Level Agreement
- Priority
- Team
- Agent
Trigger
Instant
Try It
- Name
  Required
- Customer Name
  Required
- Main Site
  Required
- Phone Number
- Address Line 1
- Address Line 2
- Address Line 3
- Address Line 4
- Postcode
- Contact Name
- Contact Email Address
Action
Write
- Name
  Required
- Customer Name
  Required
- Site Name
  Required
- Email Address
- Network Login
- Work Phone Number
- Mobile Phone Number
Action
Write

About Fireflies.ai

Automatic notes from every meeting. Fireflies dials into your call to take notes. Automate actions by setting custom commands and alerts.

HelpHelp

Related categories

Transcription

About Halo Service Solutions

Halo Service Solutions is a UK based company, which provides Service Desk, ITSM and PSA software solutions.

HelpHelp

Related categories

Project Management