Fireflies.ai + Halo Service Solutions

Fireflies.ai + Halo Service Solutions integrations

Create new Halo Service Solutions tickets from new Fireflies.ai meetings

Streamline your customer service management with this reliable workflow. Whenever a new meeting is scheduled in Fireflies.ai, a ticket is created in Halo Service Solutions, providing you instant awareness and action capabilities. No more manual ticket creation or tracking ever again. Enhance your customer service efficiency and reaction time with this hassle-free automation.

When this happens...
New MeetingTriggers when a new meeting with transcripts is created.
TriggerInstant
automatically do this!
Create TicketCreates a new Ticket in Halo.
ActionWrite

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More things you can do with Fireflies.ai and Halo Service Solutions

Discover other triggers and actions you can use with Fireflies.ai and Halo Service Solutions

- Transcript Format
- Include Speaker Names
- Include Timestamps
- Notes List Format
- Custom Topics to Include
Trigger
Instant
Try It
- Transcript Format
- Include Speaker Names
- Include Timestamps
- Notes List Format
- Custom Topics to Include
Action
Search
- Meeting Title
- Date
- Host Email
- Participant Email
- Transcript Format
- Include Speaker Names
- Include Timestamps
- Notes List Format
- Custom Topics to Include
Action
Search
- Description
  Required
- Customer
- Site
- End-User
- Ticket Type
- Status
- Service Level Agreement
- Priority
- Team
- Agent
Trigger
Instant
Try It
- Name
  Required
- Customer Name
  Required
- Main Site
  Required
- Phone Number
- Address Line 1
- Address Line 2
- Address Line 3
- Address Line 4
- Postcode
- Contact Name
- Contact Email Address
Action
Write

- Name
  Required
- Customer Name
  Required
- Site Name
  Required
- Email Address
- Network Login
- Work Phone Number
- Mobile Phone Number
Action
Write

- Audio URL Link
  Required
- Title
  Required
- Participant Name
- Participant Email
- Participant Phone
Action
Write
- Meeting Id
  Required
- Transcript Format
- Include Speaker Names
- Include Timestamps
- Notes List Format
- Custom Topics to Include
Action
Search
- Description
  Required
- Customer
- Site
- End User
- Ticket Type
- Status
- Service Level Agreement
- Priority
- Team
- Agent
Trigger
Instant
Try It
- Name
  Required
- Top Level
- Important Customer
- Site Name
- Phone Number
- Address Line 1
- Address Line 2
- Address Line 3
- Address Line 4
- Postcode
- Contact Name
- Contact Email Address
Action
Write
- Email Address
  Required
- Ticket Type
  Required
- Summary
- Details
- Priority
Action
Write

About Fireflies.ai

Automatic notes from every meeting. Fireflies dials into your call to take notes. Automate actions by setting custom commands and alerts.

HelpHelp

Related categories

Transcription

About Halo Service Solutions

Halo Service Solutions is a UK based company, which provides Service Desk, ITSM and PSA software solutions.

HelpHelp

Related categories

Project Management