Featurebase + Help Scout

Update posts in Featurebase when tags are updated in Help Scout

Keep your Featurebase posts up-to-date with this seamless workflow. Whenever there's an update in tags in your Help Scout, this setup makes corresponding changes in Featurebase, ensuring a real-time reflection of amendments in your Featurebase posts. This ensures a hassle-free management of tags, allowing you to reach your Featurebase audience with more accuracy.

Keep your Featurebase posts up-to-date with this seamless workflow. Whenever there's an update in tags in your Help Scout, this setup makes corresponding changes in Featurebase, ensuring a real-time reflection of amendments in your Featurebase posts. This ensures a hassle-free management of tags, allowing you to reach your Featurebase audience with more accuracy.

  1. When this happens...
    Help ScoutHelp Scout
    Tags Updated

    Triggers when conversation tags are updated.

    TriggerInstant
  2. automatically do this!
    FeaturebaseFeaturebase
    Create Post

    Creates a post to your feedback board.

    ActionWrite
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Supported triggers and actions

    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • SubjectRequired

    • MailboxRequired

    • Customer Label

    • Customer ID

    • Customer's Email

    • From User

    • Thread TypeRequired

    • TextRequired

    • StatusRequired

    • Assigned User

    • Tag

    • Cc

    • Bcc

    • Import OnlyRequired

    • Trigger Auto Reply

    Action
    Write
    • ConversationRequired

    • CustomerRequired

    • TextRequired

    • User

    • Create as DraftRequired

    Action
    Write
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About Featurebase

Featurebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.

Related categories

  • Product Management
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

Related categories

  • Customer Support

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