Facebook Pages + Freshdesk

Facebook Pages + Freshdesk integrations

Create tickets in Freshdesk for new Facebook Pages recommendations

Effortlessly manage new recommendations on your Facebook Page by creating corresponding tickets in Freshdesk with this seamless workflow. When a new recommendation is posted on your Facebook Page, a Freshdesk ticket will be created, ensuring you can easily track and respond to user feedback. Save time and improve your customer service efficiency with this automation.

When this happens...
New RecommendationTriggers when your Facebook Page receives a new recommendation.
TriggerPolling
automatically do this!
Create TicketCreate a ticket in Freshdesk for your domain.
ActionWrite

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More things you can do with Facebook Pages and Freshdesk

Discover other triggers and actions you can use with Facebook Pages and Freshdesk

- Page
  Required
- Post
Trigger
Instant
Try It
- Page
  Required
Trigger
Polling
Try It
- Page
  Required
Trigger
Polling
Try It
- Page
  Required
- Photo
  Required
- Description
Action
Write
- Page
  Required
- Message
  Required
- Photo
- Link_url
Action
Write

New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
Try It
New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
Try It

Update Contact
Triggers when a user is updated.
Trigger
Instant
Try It
- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write
- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write
- Email
  Required
Action
Search

- Info
- Page
  Required
Trigger
Polling
Try It
- Page
  Required
Trigger
Polling
Try It
- Page
  Required
- Photo
  Required
Action
Write
- Page
  Required
- Post
  Required
- Metrics
  Required
Action
Write
- Page
  Required
- Video
  Required
- Title
- Description
Action
Write
New Contact
Triggers when a new customer is created.
Trigger
Instant
Try It
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search

About Facebook Pages

Facebook Pages lets you connect with your customers, fans and followers on the world's largest social network. Share relevant content to engage people who Like your page, create events to build and grow your community, and run a Facebook ad campaign by targeting location, age and more.

Learn moreLearn moreHelpHelp

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About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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