Facebook Pages + Freshdesk

Create tickets in Freshdesk for new Facebook Pages recommendations

Effortlessly manage new recommendations on your Facebook Page by creating corresponding tickets in Freshdesk with this seamless workflow. When a new recommendation is posted on your Facebook Page, a Freshdesk ticket will be created, ensuring you can easily track and respond to user feedback. Save time and improve your customer service efficiency with this automation.

When this happens...
New Recommendation
Triggers when your Facebook Page receives a new recommendation.
TriggerScheduled
automatically do this!
Create Ticket
Create a ticket in Freshdesk for your domain.
ActionWrite

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Supported triggers and actions

- PageRequired
- Post
Trigger
Instant
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- PageRequired
Trigger
Scheduled
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- PageRequired
Trigger
Scheduled
Try It
- PageRequired
- PhotoRequired
- Description
Action
Write
- PageRequired
- MessageRequired
- Photo
- Link Url
Action
Write

New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
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New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
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Update Contact
Triggers when a user is updated.
Trigger
Instant
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- NameRequired
- Description
- Notes
- Domains
Action
Write
- NameRequired
- Description
Action
Write
- SubjectRequired
- EmailRequired
- Type
- DescriptionRequired
- Priority
- CC Emails
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Ticket IdRequired
Action
Search

- Info
- PageRequired
Trigger
Scheduled
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- PageRequired
Trigger
Scheduled
Try It
- PageRequired
- PhotoRequired
Action
Write
- PageRequired
- PostRequired
- MetricsRequired
Action
Write
- PageRequired
- VideoRequired
- Title
- Description
Action
Write
New Contact
Triggers when a new customer is created.
Trigger
Instant
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Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket NoRequired
- NotesRequired
- PrivateRequired
Action
Write
- Forum CategoryRequired
- NameRequired
- TypeRequired
- VisibilityRequired
- Description
Action
Write
- Forum CategoryRequired
- ForumRequired
- TitleRequired
- Topic DescriptionRequired
- Sticky
- Locked
Action
Write
- NameRequired
- EmailRequired
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- EmailRequired
Action
Search

About Facebook Pages

Facebook Pages lets you connect with your customers, fans and followers on the world's largest social network. Share relevant content to engage people who Like your page, create events to build and grow your community, and run a Facebook ad campaign by targeting location, age and more.

Learn more

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About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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Customer Support

Facebook Pages + Freshdesk

Create tickets in Freshdesk for new Facebook Pages recommendations

Supported triggers and actions

New Comment

New Post to Your Timeline

New Recommendation

Create Page Photo

Create Page Post

New Ticket

New Ticket Note

Update Contact

Create Company

Create Forum Category

Create Ticket

API Request (Beta)

Find Ticket by Id

New Page Mention / Tag

New Post by You

Change Page Profile Photo

Page Post Insights

Create Page Video

New Contact

Update Ticket

Add Notes to a Ticket

Create Forum

Create Forum Topic

Create Contact

Find Contact

About Facebook Pages

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LinkedIn

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About Freshdesk

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Mojo Helpdesk