Facebook Messenger + Shopify

Create new Shopify orders from new Facebook Messenger messages sent to your page

Boost your eCommerce efficiency with a seamless streamlining between Facebook Messenger and Shopify. When a new message is sent to your Facebook Page, this workflow will swiftly generate a new order in Shopify. This helps you enhance your response time, accurately track customer orders and thereby improve your customer service. A perfect way to manage your orders without having to switch between apps.

When this happens...
New Message sent to Page
Triggers when a new Message is sent to a page.
TriggerInstant
automatically do this!
Create Order
Triggers when a new purchase is made (of any order status).
ActionWrite

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Supported triggers and actions

What does this mean?

- PageRequired
Trigger
Instant
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New Blog
Triggers when a new blog is added to your Shopify store.
Trigger
Scheduled
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New Customer
Triggers when a new customer is added to your Shopify account.
Trigger
Scheduled
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- Abandoned Cart Age (Hours)Required
Trigger
Scheduled
Try It
New Draft Order
Triggers when a new draft order is created
Trigger
Instant
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New Order
Triggers when an order is created (with line item support).
Trigger
Instant
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New Product
Triggers when a product is created.
Trigger
Instant
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New Tag Added to Customer
Triggers when a new tag is added to a customer.
Trigger
Scheduled
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Updated Order
Triggers when an order is updated (with line item support).
Trigger
Instant
Try It
- First NameRequired
- Last NameRequired
- Email AddressRequired
- Company Name
- Street Address
- Street Address Line 2
- City
- State
- State/Province Code
- Country
- Zip Code
- Phone
- Tags
- Note
- Accepts Marketing
- Tax Exempt
- Send E-Mail Invite
Action
Write
- LocationRequired
- ProductRequired
- Product VariantRequired
- Adjust Quantity By
- Set Quantity To
Action
Write
- TitleRequired
- Product TypeRequired
- VendorRequired
- Product Description
- Tags
- Published At
- Price
- Inventory Policy
- Image URL
- More Image URLs
- SKU
- Is Published?
- Publish to Point of Sale
Action
Write
- CustomerRequired
- First Name
- Last Name
- Email Address
- Tags
- Phone Number
- Note
- Tax Exempt
- Accepts Marketing
Action
Write
- ProductRequired
- Product VariantRequired
- Title
- Price
- Compare at Price
- SKU
Action
Write
Get specific order by ID
Get details of an order using Order ID
Action
Write
- Order IDRequired
Action
Search
- ProductRequired
- Product Variant TitleRequired
- Exact MatchRequired
Action
Search
- Product TitleRequired
- Product TypeRequired
- VendorRequired
- Product Description
- Tags
- Published At
- Price
- Inventory Policy
- Image URL
- More Image URLs
- SKU
- Is Published?
- Publish to Point of Sale
Action
Search or write
- ProductRequired
- TitleRequired
- Exact MatchRequired
- Price
- Compare at Price
- SKU
- Inventory Policy
Action
Search or write

- Response Msg
- PageRequired
- Recipient IdRequired
- TextRequired
Action
Write
- BlogRequired
Trigger
Scheduled
Try It
Customer Account Enabled
Triggers when a customer account is enabled.
Trigger
Instant
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New Cancelled Order
Triggers whenever an order is cancelled (with line item support).
Trigger
Instant
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New Fulfilled Order
Triggers when an order is fulfilled (with line item support).
Trigger
Instant
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New Paid Order
Triggers when an order is paid (with line item support).
Trigger
Instant
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New Refund
Triggers when a refund or partial refund occurs.
Trigger
Instant
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Updated Customer
Triggers when a customer's information is updated.
Trigger
Instant
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- BlogRequired
- TitleRequired
- Author NameRequired
- ContentRequired
- Featured Image URL
- Excerpt/Summary
- Tags
- Is Published?
Action
Write
- Email
- Product
- Product Variant
- Product Quantity
- Product Title
- Product Price
- Weight in Grams
- Note
- Discount - Type
- Discount - Amount
- Discount - Code
- Additional Details
- Tags
- Shipping Address Instructions
- Shipping Address - First name
- Shipping Address - Last name
- Shipping Address - Company
- Shipping Address - Phone
- Shipping Address - Address
- Shipping Address - Address con't
- Shipping Address - City
- Shipping Address - Country
- Shipping Address - State/Province/Region
- Shipping Address - Postal/Zip code
- Billing Address Instructions
- Billing Address - First name
- Billing Address - Last name
- Billing Address - Company
- Billing Address - Phone
- Billing Address - Address
- Billing Address - Address con't
- Billing Address - City
- Billing Address - Country
- Billing Address - State/Province/Region
- Billing Address - Postal/Zip code
Action
Write
- Email
- Product
- Product Variant
- Product Quantity
- Product Title
- Product Price
- Weight in Grams
- Note
- Discount - Type
- Discount - Amount
- Discount - Code
- Additional Details
- Tags
- Shipping Address Instructions
- Shipping Address - First name
- Shipping Address - Last name
- Shipping Address - Company
- Shipping Address - Phone
- Shipping Address - Address
- Shipping Address - Address con't
- Shipping Address - City
- Shipping Address - Country
- Shipping Address - State/Province/Region
- Shipping Address - Postal/Zip code
- Billing Address Instructions
- Billing Address - First name
- Billing Address - Last name
- Billing Address - Company
- Billing Address - Phone
- Billing Address - Address
- Billing Address - Address con't
- Billing Address - City
- Billing Address - Country
- Billing Address - State/Province/Region
- Billing Address - Postal/Zip code
- Send Receipt
- Send Fulfillment Receipt
- Location
- Inventory Behaviour
- Financial Status
- Fulfillment Status
- Code
- Title
- Price
- Discounted Price
- Source
Action
Write
- ProductRequired
- TitleRequired
- Price
- Compare at Price
- SKU
- Inventory Policy
Action
Write
- ProductRequired
- Title
- Product Type
- Vendor
- Product Description
- Tags
- Price
- Images
- SKU
- Is Published?
- Publish to Point of Sale
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Name
- Email
Action
Search
- Product TitleRequired
Action
Search
- Name
- Email AddressRequired
- First NameRequired
- Last NameRequired
- Company Name
- Street Address
- Street Address Line 2
- City
- State
- State/Province Code
- Country
- Zip Code
- Phone
- Tags
- Note
- Accepts Marketing
- Tax Exempt
- Send E-Mail Invite
Action
Search or write
- Product TitleRequired
- Product TypeRequired
- VendorRequired
- Product Description
- Tags
- Published At
- Price
- Inventory Policy
- Image URL
- More Image URLs
- SKU
- Is Published?
- Publish to Point of Sale
Action
Search or write

About Facebook Messenger

Facebook Messenger is a messaging app and platform. Users can send messages and exchange photos, videos, stickers, audio, and other files. This app on Zapier works for conversations that are sent to and from Facebook pages and does not yet support direct messages to a user.

Learn more Help

Related categories

Social Media Marketing

About Shopify

Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.

Learn more Help

Related categories

eCommerce

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Facebook Messenger + Shopify

Create new Shopify orders from new Facebook Messenger messages sent to your page

New Message sent to Page

New Blog

New Customer

New Abandoned Cart

Abandoned Cart Age (Hours)Required

New Draft Order

New Order

New Product

New Tag Added to Customer

Updated Order

Create Customer

First NameRequired

Last NameRequired

Email AddressRequired

Company Name

Street Address

Street Address Line 2

City

State

State/Province Code

Country

Zip Code

Phone

Tags

Note

Accepts Marketing

Tax Exempt

Send E-Mail Invite

Update Inventory Quantity

LocationRequired

ProductRequired

Product VariantRequired

Adjust Quantity By

Set Quantity To

Create Product

TitleRequired

Product TypeRequired

VendorRequired

Product Description

Tags

Published At

Price

Inventory Policy

Image URL

More Image URLs

SKU

Is Published?

Publish to Point of Sale

Update Customer

CustomerRequired

First Name

Last Name

Email Address

Tags

Phone Number

Note

Tax Exempt

Accepts Marketing

Update Product Variant

ProductRequired

Product VariantRequired

Title

Price

Compare at Price

SKU

Get specific order by ID

Get Order by ID

Order IDRequired

Find Product Variant by Title

ProductRequired

Product Variant TitleRequired

Exact MatchRequired

Find or Create Product

Product TitleRequired

Product TypeRequired