Facebook Messenger + NetSuite

Update NetSuite records each time new messages are sent to a Facebook Messenger page

Stay updated on your customer interactions with this efficient workflow. When a new message is sent to your Facebook Messenger page, this integration immediately reflects that update in your NetSuite records. This not only enhances customer management but also saves you time from manually updating your records and ensures you never miss a conversation. Enjoy seamless communication management and improved customer service with this workflow.

Stay updated on your customer interactions with this efficient workflow. When a new message is sent to your Facebook Messenger page, this integration immediately reflects that update in your NetSuite records. This not only enhances customer management but also saves you time from manually updating your records and ensures you never miss a conversation. Enjoy seamless communication management and improved customer service with this workflow.

  1. When this happens...
    Facebook MessengerFacebook Messenger
    New Message Sent to Page

    Triggers when a new Message is sent to a page.

    TriggerInstant
  2. automatically do this!
    NetSuiteNetSuite
    Update Record

    Updates an existing record. Supports standard and custom records.

    ActionWrite
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Supported triggers and actions

    • Response Msg

    • PageRequired

    • Recipient IdRequired

    • TextRequired

    Action
    Write
    • Standard or Custom Record Type?Required

    • Select a Saved SearchRequired

    Trigger
    Polling
    Try It
    • Record TypeRequired

    • RecordRequired

    • File to attachRequired

    Action
    Write
    • Record TypeRequired

    • RecordRequired

    • File to detachRequired

    Action
    Write
facebook-messenger logo
facebook-messenger logo

About Facebook Messenger

Facebook Messenger is a messaging app and platform. Users can send messages and exchange photos, videos, stickers, audio, and other files. This app on Zapier works for conversations that are sent to and from Facebook pages and does not yet support direct messages to a user.

Related categories

  • Facebook
  • Social Media Marketing
netsuite logo
netsuite logo

About NetSuite

NetSuite is a cloud-based ERP that provides accounting services, financial management, CRM, inventory management, e-commerce and more
Learn more

Related categories

  • CRM (Customer Relationship Management)