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Facebook Messenger + Jira Service Management

Facebook Messenger + Jira Service Management

Facebook Messenger + Jira Service Management integrations

Create Jira Service Management requests from new Facebook Messenger page messages

Effortlessly manage customer support requests with this convenient workflow. When a new message is sent to your Facebook Messenger Page, it will create a request in Jira Service Management, ensuring your support team is notified and can respond promptly. Keep your customers satisfied and save time with this seamless integration between Facebook Messenger and Jira Service Management.

  1. When this happens...
    New Message Sent to Page
    New Message Sent to Page
    New Message Sent to PageTriggers when a new Message is sent to a page.
  2. automatically do this!
    Create Request
    Create Request
    Create RequestCreate a new request.
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More things you can do with Facebook Messenger and Jira Service Management

Discover other triggers and actions you can use with Facebook Messenger and Jira Service Management

    • Page
      Required
    Trigger
    Instant
    Try It
    • Site
      Required
    • Project
      Required
    Trigger
    Polling
    Try It
    • Site
      Required
    • Project
      Required
    • Request Type
      Required
    Action
    Write
    • Response_msg
    • Page
      Required
    • Recipient_id
      Required
    • Text
      Required
    Action
    Write
    • Site
      Required
    • Project
      Required
    Trigger
    Polling
    Try It
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write
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About Facebook Messenger
Facebook Messenger is a messaging app and platform. Users can send messages and exchange photos, videos, stickers, audio, and other files. This app on Zapier works for conversations that are sent to and from Facebook pages and does not yet support direct messages to a user.
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About Jira Service Management
Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
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