eSputnik + Freshdesk

eSputnik + Freshdesk integrations

Create tickets in Freshdesk when new contacts in segments are added in eSputnik

Streamline your customer service process with this eSputnik and Freshdesk integration. When you add a new contact in eSputnik, a ticket is immediately created in Freshdesk. With this workflow, you can ensure rapid response to your customers, improving their experience and your team's efficiency. Simplify and speed up your customer support process today.

When this happens...
New Contact in SegmentTriggers when a new contact is added to a segment.
TriggerPolling
automatically do this!
Create TicketCreate a ticket in Freshdesk for your domain.
ActionWrite

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

More things you can do with eSputnik and Freshdesk

Discover other triggers and actions you can use with eSputnik and Freshdesk

New Contact
Triggers when a new contact is added.
Trigger
Polling
Try It
- Email Address
- Phone Number
- First Name
- Last Name
- Region
- City
- Address
- Post Code
- Contact Key
- Segments
- Segments Exclude
- Uniqueness Property
  Required
- Event for New Contacts
Action
Write
- Event Type
  Required
- Event Key
  Required
- Parameters
Action
Write
- SMS Message
  Required
- Phone Number
  Required
- Additional Parameters
- Alphanumeric Sender ID
Action
Write
New Contact
Triggers when a new customer is created.
Trigger
Instant
Try It

Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write

- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search

- Segment
  Required
Trigger
Polling
Try It
- Email Address
- Phone Number
- First Name
- Last Name
- Region
- City
- Address
- Post Code
- Contact Key
- Segments
- Form Name
Action
Write
- Email Message
  Required
- Email Address
  Required
- Additional Parameters
Action
Write
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
Try It
New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
Try It
Update Contact
Triggers when a user is updated.
Trigger
Instant
Try It
- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write
- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write
- Email
  Required
Action
Search

About eSputnik

ESputnik is a marketing automation service made to embody the toughest ideas of enterprise level solutions in very clear and efficient way for everyone.

HelpHelp

Related categories

Marketing Automation

Similar apps

Zapier Forms

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

HelpHelp

Related categories

Customer Support

Similar apps

Zendesk

Customer Support

Help Scout

Customer Support

Mojo Helpdesk

Customer Support