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eSputnik + Freshdesk

Create tickets in Freshdesk when new contacts in segments are added in eSputnik

Streamline your customer service process with this eSputnik and Freshdesk integration. When you add a new contact in eSputnik, a ticket is immediately created in Freshdesk. With this workflow, you can ensure rapid response to your customers, improving their experience and your team's efficiency. Simplify and speed up your customer support process today.

Streamline your customer service process with this eSputnik and Freshdesk integration. When you add a new contact in eSputnik, a ticket is immediately created in Freshdesk. With this workflow, you can ensure rapid response to your customers, improving their experience and your team's efficiency. Simplify and speed up your customer support process today.

  1. When this happens...
    eSputnikeSputnik
    New Contact in Segment

    Triggers when a new contact is added to a segment.

    TriggerScheduled
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • eSputnik triggers, actions, and search

    New Contact

    Triggers when a new contact is added.

    Trigger
    Scheduled
    Try It
    • Email Address

    • Phone Number

    • First Name

    • Last Name

    • Region

    • City

    • Address

    • Post Code

    • Contact Key

    • Segments

    • Segments Exclude

    • Uniqueness PropertyRequired

    • Event for New Contacts

    Action
    Write
    • Event TypeRequired

    • Event KeyRequired

    • Parameters

    Action
    Write
    • SMS MessageRequired

    • Phone NumberRequired

    • Additional Parameters

    • Alphanumeric Sender ID

    Action
    Write
    • SegmentRequired

    Trigger
    Scheduled
    Try It
    • Email Address

    • Phone Number

    • First Name

    • Last Name

    • Region

    • City

    • Address

    • Post Code

    • Contact Key

    • Segments

    • Form Name

    Action
    Write
    • Email MessageRequired

    • Email AddressRequired

    • Additional Parameters

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
esputnik logo
esputnik logo

About eSputnik

ESputnik is a marketing automation service made to embody the toughest ideas of enterprise level solutions in very clear and efficient way for everyone.
Learn moreHelp

Related categories

  • Marketing Automation

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freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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