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EspoCRM + Facebook Messenger

Turn new Facebook Messenger messages into leads in EspoCRM

Respond promptly to customer inquiries on your Facebook Messenger and seamlessly transform them into leads in EspoCRM. Once configured, this workflow will capture each new message sent to your Page and create a corresponding lead in EspoCRM, ensuring you never miss a potential client again. This process saves you time and enhances engagement with your Messenger audience.

Respond promptly to customer inquiries on your Facebook Messenger and seamlessly transform them into leads in EspoCRM. Once configured, this workflow will capture each new message sent to your Page and create a corresponding lead in EspoCRM, ensuring you never miss a potential client again. This process saves you time and enhances engagement with your Messenger audience.

  1. When this happens...
    Facebook MessengerFacebook Messenger
    New Message sent to Page

    Triggers when a new Message is sent to a page.

    TriggerInstant
  2. automatically do this!
    EspoCRMEspoCRM
    Create Lead

    Creates a Lead in EspoCRM.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • PageRequired

    Trigger
    Instant
    Try It
  • EspoCRM triggers, actions, and search

    New Lead

    Triggers when a new Lead is created.

    Trigger
    Instant
    Try It
    • First Name

    • Last Name

    • Account Name

    • Email Address

    • Phone Number

    • Status

    • Source

    • Assigned User ID

    • Description

    • Title

    • Address Street

    • Address City

    • Address Country

    • Address State

    • Address Postal Code

    Action
    Write
    • API KeyRequired

    • First NameRequired

    • Last NameRequired

    • Email Address

    • Phone Number

    • Description

    • Account Name

    • Address Street

    • Address City

    • Address Country

    • Address State

    • Address Postal Code

    Action
    Write
    • Response Msg

    • PageRequired

    • Recipient IdRequired

    • TextRequired

    Action
    Write
  • EspoCRM triggers, actions, and search

    Updated Lead Status

    Triggers when a Lead Status is updated.

    Trigger
    Instant
    Try It
    • IDRequired

    Action
    Write
    • IDRequired

    • Status

    • Assigned User ID

    Action
    Write
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About EspoCRM

EspoCRM is a highly customizable open source CRM software.

Related categories

  • CRM (Customer Relationship Management)
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About Facebook Messenger

Facebook Messenger is a messaging app and platform. Users can send messages and exchange photos, videos, stickers, audio, and other files. This app on Zapier works for conversations that are sent to and from Facebook pages and does not yet support direct messages to a user.

Related categories