Dropbox + Help Scout
Upload new Help Scout conversations as files in Dropbox
Ensure seamless backups of your important Help Scout conversations with this workflow. Once a new conversation is initiated in Help Scout, it triggers a corresponding file upload to your Dropbox account. This automatic process not only saves you time but also ensures your conversations are securely and conveniently stored for future reference.
Ensure seamless backups of your important Help Scout conversations with this workflow. Once a new conversation is initiated in Help Scout, it triggers a corresponding file upload to your Dropbox account. This automatic process not only saves you time but also ensures your conversations are securely and conveniently stored for future reference.
- When this happens...Conversation Created
Triggers when a new conversation is created.
- automatically do this!Upload File
Search for a specific file by name. Make sure the number of files/folders in the watched folder does not exceed 6000.
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MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired
