DNSFilter + Freshdesk

DNSFilter + Freshdesk integrations

Create tickets in Freshdesk when new blocked pages are visited in DNSFilter

Automate your workflow between DNSFilter and Freshdesk with this streamlined solution. Each time a blocked page is visited in the DNSFilter app, it prompts a ticket creation in the Freshdesk, contributing to a seamless integration of your security and customer support efforts. This efficient system enhances your response time, helping you tackle potential risks swiftly.

When this happens...
Blocked Page VisitedTriggers when a user's DNS query is blocked by a policy.
TriggerInstant
automatically do this!
Create TicketCreate a ticket in Freshdesk for your domain.
ActionWrite

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More things you can do with DNSFilter and Freshdesk

Discover other triggers and actions you can use with DNSFilter and Freshdesk

- Organization
- Site
Trigger
Instant
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- Organization
- Site
Trigger
Instant
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- Organization
- Site
Trigger
Instant
Try It
- MSP
  Required
- Name
  Required
- Address
  Required
Action
Write
- Organization
  Required
- Policy
  Required
- Domain
  Required
Action
Write

- Organization
  Required
- Policy
  Required
- Category
  Required
Action
Write
- Organization
  Required
- Site
  Required
- Policy
  Required
Action
Write

New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
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New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
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Update Contact
Triggers when a user is updated.
Trigger
Instant
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- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write
- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write
- Email
  Required
Action
Search

- Organization
- Site
Trigger
Instant
Try It
- Organization
Trigger
Instant
Try It
- Organization
- Site
Trigger
Instant
Try It
- Organization
  Required
- Policy
  Required
- Category
  Required
Action
Write
- Organization
  Required
- Policy
  Required
- Domain
  Required
Action
Write
- Organization
  Required
- Site
  Required
- Roaming Client
  Required
- Policy
  Required
Action
Write
- Organization
  Required
- Name
  Required
- Address
- Disable Roaming Clients for conflicting VPN agents?
- IPs/Hostnames
Action
Write
New Contact
Triggers when a new customer is created.
Trigger
Instant
Try It
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search

About DNSFilter

DNSFilter is a cloud-based, AI-driven content filtering and threat protection service.

Learn moreLearn moreHelpHelp

Related categories

Security & Identity Tools

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

HelpHelp

Related categories

Customer Support

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Related Zap Templates

Create tickets in Freshdesk when new blocked page forms are submitted in DNSFilter

Related Zap Templates

Create tickets in Freshdesk when new blocked page forms are submitted in DNSFilter