Dispatch + Qualtrics

Dispatch + Qualtrics integrations

Create or update Dispatch customers from new Qualtrics survey responses

Instantly update your customer information in Dispatch whenever you receive new survey responses in Qualtrics. This workflow helps you streamline your customer data management by seamlessly sending survey results to the Dispatch app, ensuring that your records stay up-to-date and allowing you to focus on providing excellent customer service.

When this happens...
New Survey ResponseTriggers when a new response for a survey is received.
TriggerPolling
automatically do this!
Create or Update CustomerCreates or Updates a customer.
ActionWrite

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More things you can do with Qualtrics and Dispatch

Discover other triggers and actions you can use with Qualtrics and Dispatch

- Survey
  Required
Trigger
Polling
Try It
- Mailing List
  Required
- RecipientFirstName
- RecipientLastName
- RecipientEmailAddress
  Required
- PhoneNumber
- EmbeddedData
- External Reference
- Survey
  Required
- EmailFromName
  Required
- ReplyToEmail
- MessageSubject
  Required
- Message
  Required
- SendingDelay
Action
Write
New Event
Triggers when an update is made to Dispatch.
Trigger
Instant
Try It
- Appointment
- External Appointment ID
- External ID Match Behavior
- Job
- Appointment Time
- Duration
- Status
- Field Worker
- Strategy
Action
Write
- Product/Service
- Title
- Type
- Description
- Organization
- Price
- Taxable
- External Item ID
- Active
Action
Write

- Customer
- External Customer ID
- Organization
- First Name
- Last Name
- Description
- Company Name
- Email
- Phone Number
- Phone Type
- Primary Phone
- Street 1
- Street 2
- City
- State
- Postal Code
- Street 1
- Street 2
- City
- State
- Postal Code
Action
Write
- Job
- External Job ID
- External ID Match Behavior
- Organization
- Customer
- Status
- Title
- Service Type
- Description
- Brand
- Source
- Street 1
- Street 2
- City
- State
- Postal Code
- Country
- Label
Action
Write

- Entity ID
  Required
- Entity Type
  Required
- Description
  Required
Action
Write
- Job Offer
  Required
- Recipient
  Required
- Text
  Required
Action
Write
- Appointment
- External ID
- Job
- User
- Status
Action
Search
- Item
- External ID
- Title
- Organization
Action
Search
- Job
- External ID
- Organization
- Title
- Customer
- Status
Action
Search
- Organization
- External ID
- Name
Action
Search

- Mailing List
  Required
- ContactFirstName
- ContactLastName
- ContactEmailAddress
- PhoneNumber
- EmbeddedData
- External Reference
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Fields
  Required
- Record Type
Action
Write
- Billing Document
- Invoice/Estimate External ID
- Job
- Job External ID
- Type
- Status
- Flat Rate
- Percent
- Product/Service
- Product/Service External ID
- Quantity
- Amount
- Taxable
- Type
- Description
Action
Write
- Event
- Title
- Start Time
- Duration
- Field Worker
- Description
- Street 1
- Street 2
- City
- State
- Postal Code
- Country
Action
Write
- Organization
  Required
- Job Offer
  Required
- Status
  Required
Action
Write
- Job Offer
- Status
- Offer Strategy
- Offer Duration
- Brand
- Accept Title
- Allow Decline
- Decline Title
- Decline Reasons
- Title
- Description
- Service Type
- External Job ID
- Service Provider
- External Service Provider ID
- Name
- Phone
- Email
- First Name
- Last Name
- Phone Number
- Phone Type
- Primary Phone
- Email
- Street 1
- Street 2
- City
- State
- Postal Code
- Country
- Window Start
- Window End
Action
Write
- Organization
- External Organization ID
- Name
- Phone Number
- Email
- Timezone
- Service Types
- Street 1
- Street 2
- City
- State
- Postal Code
- Country
- Url
Action
Write
- User
- External User ID
- Organization
- First Name
- Last Name
- Phone Number
- Email
- Roles
- Service Types
- Timezone
- Occupation
- Has Smartphone
- Street 1
- Street 2
- City
- Postal Code
- State
- Country
Action
Write
- Billing Document
- External ID
- Job
- Type
Action
Search
- Customer
- Organization
- External ID
- Email
- First Name
- Last Name
Action
Search
- Job Offer
- External ID
Action
Search
- Dispatcher or Technician
- External ID
- Email
- Phone
- First Name
- Last Name
- Organization
Action
Search

About Dispatch

Deliver exceptional customer experiences. Book, track and manage with the world's most powerful on-demand services platform.

HelpHelp

Related categories

Scheduling & Booking

About Qualtrics

Qualtrics is a research and experience platform making sophisticated research simple and empowering users to capture customer, product, brand & employee experience insights in one place.

Learn moreLearn moreHelpHelp

Related categories

Forms & Surveys

Similar apps

Zapier Forms

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

Related Zap Templates

Send new Qualtrics survey responses to Dispatch connectors for efficient management

Related Zap Templates

Send new Qualtrics survey responses to Dispatch connectors for efficient management