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Discord + Konnect Insights

Create new Konnect Insights tickets from new Discord channel messages

When a new message is posted to a Discord channel, this workflow springs into action, creating a ticket in Konnect Insights. This seamless integration hands off repetitive tasks from your to-do list, ensuring every message gets an appropriate, timely response. A smart solution to manage your customer interactions without missing out on any important conversations.

When a new message is posted to a Discord channel, this workflow springs into action, creating a ticket in Konnect Insights. This seamless integration hands off repetitive tasks from your to-do list, ensuring every message gets an appropriate, timely response. A smart solution to manage your customer interactions without missing out on any important conversations.

  1. When this happens...
    DiscordDiscord
    New Message Posted to Channel

    Triggers when a new message is posted to a specific text channel.

    TriggerScheduled
  2. automatically do this!
    Konnect InsightsKonnect Insights
    Create Ticket

    This action is used to create ticket in Konnect Insights

    ActionWrite
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Supported triggers and actions

What does this mean?
    • ChannelRequired

    Trigger
    Scheduled
    Try It
    • Channel typeRequired

    • Emoji

    • Limitation Notice

    Trigger
    Scheduled
    Try It
    • Forum Channel

    • Ignore previously archived Posts?Required

    Trigger
    Scheduled
    Try It
  • Discord triggers, actions, and search

    Role Assigned to User

    Triggers when a role is assigned to a user.

    Trigger
    Scheduled
    Try It
discord logo

About Discord

Discord is an all-in-one voice and text chat for gamers.
Learn moreHelp

Related categories

  • Team Chat

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About Konnect Insights

Konnect Insights is a social listening and analytics platform that gives you data from social platforms and web. Data is fetched based on keywords and social profiles. Get the power of social Listening with this integration.

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