Discord + Konnect Insights

Discord + Konnect Insights integrations

Create new Konnect Insights tickets from new Discord channel messages

When a new message is posted to a Discord channel, this workflow springs into action, creating a ticket in Konnect Insights. This seamless integration hands off repetitive tasks from your to-do list, ensuring every message gets an appropriate, timely response. A smart solution to manage your customer interactions without missing out on any important conversations.

When this happens...
New Message Posted to ChannelTriggers when a new message is posted to a specific text channel.
TriggerPolling
automatically do this!
Create TicketThis action is used to create ticket in Konnect Insights
ActionWrite

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More things you can do with Discord and Konnect Insights

Discover other triggers and actions you can use with Discord and Konnect Insights

- Channel
  Required
Trigger
Polling
Try It
- Channel type
  Required
- Emoji
- Limitation_notice
Trigger
Polling
Try It
- Forum Channel
- Ignore previously archived Posts?
  Required
Trigger
Polling
Try It
Role Assigned to User
Triggers when a role is assigned to a user.
Trigger
Polling
Try It
- Forum Channel
  Required
- Post name
  Required
- Initial message content
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
Action
Write

- Channel
  Required
- New Name
  Required
Action
Write
- Dm_bot_info
- User
  Required
- Message Text
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
Action
Write

- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Username
  Required
Action
Search
Get Groups
Triggers when a new group is created.
Trigger
Polling
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- Group Id
  Required
- Profile Id
  Required
Trigger
Polling
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- Group Id
  Required
Trigger
Polling
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- Group Id
  Required
- Profile Id
  Required
- Message
  Required
- Email Id
  Required
- Contact Number
  Required
Action
Write

New User Added
Triggers when a new user joins the Discord Server.
Trigger
Polling
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- Forum Channel
  Required
Trigger
Polling
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- Channel type
  Required
- Member
Trigger
Polling
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- User
  Required
- Role
  Required
Action
Write
- User
  Required
- Role
  Required
Action
Write
- Channel
  Required
- Message Text
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
- File Attachments
- Filename for Attachments
Action
Write
- Forum Channel
  Required
- Forum Post
  Required
- Message content
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
Action
Write
- Channel Name
  Required
Action
Search
- Group Id
  Required
Trigger
Polling
Try It
- Group Id
  Required
- Cluster Id
  Required
Trigger
Polling
Try It
- Group Id
  Required
- Topic Id
  Required
- Since Date
- Until Date
- Sort Order
- Limit
Trigger
Polling
Try It
- GroupId
  Required
Trigger
Polling
Try It

About Discord

Discord is an all-in-one voice and text chat for gamers.

Learn moreLearn moreHelpHelp

Related categories

Team Chat

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Slack

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Microsoft Teams

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Twitch

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About Konnect Insights

Konnect Insights is a social listening and analytics platform that gives you data from social platforms and web. Data is fetched based on keywords and social profiles. Get the power of social Listening with this integration.

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Related categories

Social Media Accounts