Discord + HelpSpot

Discord + HelpSpot integrations

Send new HelpSpot requests as channel messages in Discord

Stay informed about new requests in your HelpSpot app by sending a message to your Discord channel with this quick and efficient workflow. As soon as a new request is created in HelpSpot, a channel message will be posted in your designated Discord channel, keeping your team updated and ready to respond. Improve communication, streamline your support process, and increase response time with this seamless automation.

When this happens...
New RequestTriggers when a new request is created.
TriggerInstant
automatically do this!
Send Channel MessagePost a new message to a specific #channel you choose.
ActionWrite

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More things you can do with HelpSpot and Discord

Discover other triggers and actions you can use with HelpSpot and Discord

New Request
Triggers when a new request is created.
Trigger
Instant
Try It
- Category
- Status
- Open/Closed
- Customer ID
- First Name
- Last Name
- Email
- Phone
- Search String
Trigger
Polling
Try It
- xRequest
  Required
- Subject
- Note Body
- Category
- Note Type
- HTML Note
- Customer Id
- First Name
- Last Name
- Email
- Phone
- Urgent
- Mailbox
- Opened Via
- Email CC
- Email BCC
- Email Staff
- Status
- Open
Action
Write
New User Added
Triggers when a new user joins the Discord Server.
Trigger
Polling
Try It
- Forum Channel
  Required
Trigger
Polling
Try It

- Channel type
  Required
- Member
Trigger
Polling
Try It
- User
  Required
- Role
  Required
Action
Write

- User
  Required
- Role
  Required
Action
Write
- Channel
  Required
- Message Text
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
- File Attachments
- Filename for Attachments
Action
Write
- Forum Channel
  Required
- Forum Post
  Required
- Message content
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
Action
Write
- Channel Name
  Required
Action
Search

Update
Triggers when a request is updated.
Trigger
Instant
Try It
- Subject
- Note Body
  Required
- Category
- Note Type
- HTML Note
- Customer Id
- First Name
- Last Name
- Email
- Phone
- Urgent
- Mailbox
- Opened Via
- Email CC
- Email BCC
- Email Staff
- Open
- Status
Action
Write
- Channel
  Required
Trigger
Polling
Try It
- Channel type
  Required
- Emoji
- Limitation_notice
Trigger
Polling
Try It
- Forum Channel
- Ignore previously archived Posts?
  Required
Trigger
Polling
Try It
Role Assigned to User
Triggers when a role is assigned to a user.
Trigger
Polling
Try It
- Forum Channel
  Required
- Post name
  Required
- Initial message content
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
Action
Write
- Channel
  Required
- New Name
  Required
Action
Write
- Dm_bot_info
- User
  Required
- Message Text
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Username
  Required
Action
Search

About Discord

Discord is an all-in-one voice and text chat for gamers.

Learn moreLearn moreHelpHelp

Related categories

Team Chat

Similar apps

Slack

Team Chat

Microsoft Teams

Microsoft, Team Chat

Twitch

Gaming

About HelpSpot

HelpSpot is a web based help desk software tool, making it easy for teams of all sizes to provide amazing customer support.

HelpHelp

Related categories

Customer Support

Related Zap Templates

Send Discord channel notifications for new HelpSpot requests

Related Zap Templates

Send Discord channel notifications for new HelpSpot requests