Discord + FreeScout

Discord + FreeScout integrations

Send Discord channel messages for new FreeScout conversations

Save time and improve communication by integrating FreeScout and Discord. Once set up, this workflow starts as soon as a new conversation is created in FreeScout, leading to an immediate message posted in your chosen Discord channel. This ensures everyone in your team gets updates instantly, fostering quick responses and better synchronicity. Take advantage of this automation to make your customer support process seamless.

When this happens...
Conversation CreatedTriggers when a new conversation is created.
TriggerInstant
automatically do this!
Send Channel MessagePost a new message to a specific #channel you choose.
ActionWrite

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

More things you can do with FreeScout and Discord

Discover other triggers and actions you can use with FreeScout and Discord

- Mailbox ID
- Status
- Folder ID
- Assignee User ID
Trigger
Instant
Try It
- Channel
  Required
Trigger
Polling
Try It
- Channel type
  Required
- Emoji
- Limitation_notice
Trigger
Polling
Try It
- Forum Channel
- Ignore previously archived Posts?
  Required
Trigger
Polling
Try It
Role Assigned to User
Triggers when a role is assigned to a user.
Trigger
Polling
Try It

- Forum Channel
  Required
- Post name
  Required
- Initial message content
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
Action
Write
- Channel
  Required
- New Name
  Required
Action
Write

- Dm_bot_info
- User
  Required
- Message Text
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Username
  Required
Action
Search

- Type
  Required
- Mailbox
  Required
- Subject
  Required
- ID
- Email
- First Name
- Last Name
- Phone
- Job Title
- Photo URL
- Photo Type
- Address
- Company
- Text
  Required
- Thread Type
  Required
- User ID
- Customer
  Required
- Import Only
Action
Write
New User Added
Triggers when a new user joins the Discord Server.
Trigger
Polling
Try It
- Forum Channel
  Required
Trigger
Polling
Try It
- Channel type
  Required
- Member
Trigger
Polling
Try It
- User
  Required
- Role
  Required
Action
Write
- User
  Required
- Role
  Required
Action
Write
- Channel
  Required
- Message Text
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
- File Attachments
- Filename for Attachments
Action
Write
- Forum Channel
  Required
- Forum Post
  Required
- Message content
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
Action
Write
- Channel Name
  Required
Action
Search

About Discord

Discord is an all-in-one voice and text chat for gamers.

Learn moreLearn moreHelpHelp

Related categories

Team Chat

Similar apps

Slack

Team Chat

Microsoft Teams

Microsoft, Team Chat

Twitch

Gaming

About FreeScout

FreeScout is the super lightweight free open source helpdesk and shared inbox built with PHP.

HelpHelp

Related categories

Customer Support