Discord + Dixa

Discord + Dixa integrations

Create Dixa conversations from new Discord channel messages

Seamlessly connect Discord and Dixa with this efficient workflow. Whenever a new message is posted to a channel in Discord, a conversation is created in Dixa, allowing you to keep your customer support organized and responsive. Improve your team's communication and never miss an important message again by using this time-saving automation.

When this happens...
New Message Posted to ChannelTriggers when a new message is posted to a specific text channel.
TriggerPolling
automatically do this!
Create ConversationCreate an Email or Contact Form Conversation
ActionWrite

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More things you can do with Discord and Dixa

Discover other triggers and actions you can use with Discord and Dixa

- Channel
  Required
Trigger
Polling
Try It
- Channel type
  Required
- Emoji
- Limitation_notice
Trigger
Polling
Try It
- Forum Channel
- Ignore previously archived Posts?
  Required
Trigger
Polling
Try It
Role Assigned to User
Triggers when a role is assigned to a user.
Trigger
Polling
Try It
- Forum Channel
  Required
- Post name
  Required
- Initial message content
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
Action
Write

- Channel
  Required
- New Name
  Required
Action
Write
- Dm_bot_info
- User
  Required
- Message Text
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
Action
Write

- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Username
  Required
Action
Search
- info
Trigger
Instant
Try It
- info
Trigger
Instant
Try It
- info
Trigger
Instant
Try It
- Conversation ID
  Required
- Agent ID
- Message
  Required
Action
Write
- Type
  Required
Action
Write
- User ID
- Caller ID
  Required
- Direction
- Destination queue
Action
Write
- Name
  Required
- Email
- Phone number
- Avatar URL
- External ID
- Role
  Required
Action
Write
- Conversation ID
  Required
- Info
Action
Write
- CSID
  Required
- Queue
  Required
Action
Write
- CSID
  Required
Action
Search
- External ID
  Required
Action
Search
- Conversation ID
  Required
Action
Search
- User Id
  Required
- Role
  Required
Action
Search
- Queue ID
  Required
Action
Search
- Phone number
  Required
- Role
  Required
Action
Search
- Email
  Required
- Role
  Required
- Name
  Required
- Phone number
- Avatar URL
- External ID
Action
Search or write

New User Added
Triggers when a new user joins the Discord Server.
Trigger
Polling
Try It
- Forum Channel
  Required
Trigger
Polling
Try It
- Channel type
  Required
- Member
Trigger
Polling
Try It
- User
  Required
- Role
  Required
Action
Write
- User
  Required
- Role
  Required
Action
Write
- Channel
  Required
- Message Text
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
- File Attachments
- Filename for Attachments
Action
Write
- Forum Channel
  Required
- Forum Post
  Required
- Message content
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
Action
Write
- Channel Name
  Required
Action
Search
- Note
Trigger
Instant
Try It
- info
Trigger
Instant
Try It
- info
Trigger
Instant
Try It
Tag Removed From Conversation
Triggers when a tag is removed from a conversation
Trigger
Instant
Try It
- Conversation ID
  Required
- Message Text
  Required
- Direction
  Required
Action
Write
- Conversation ID
  Required
- Status
  Required
Action
Write
- Requester ID
  Required
- Direction
  Required
- Email Integration Endpoint
  Required
- Subject
  Required
- Message
  Required
- Language
Action
Write
- End User ID
  Required
- Info
Action
Write
- Action
  Required
- Tag
  Required
- Conversation ID
  Required
Action
Write
- User ID
  Required
- Phone Number
- Email Address
- Display Name
- First Name
- Last Name
- Middle Names
Action
Write
- User ID
  Required
Action
Search
- Conversation ID
  Required
Action
Search
- CSID
  Required
Action
Search
- Search Query
  Required
- Exact Matches only?
  Required
Action
Search
- Email Address
  Required
- Role
  Required
Action
Search
- External ID
  Required
- Name
  Required
- Email
- Phone number
- Avatar URL
- Role
  Required
Action
Search or write
- Phone number
  Required
- Role
  Required
- Name
  Required
- Email
- Avatar URL
- External ID
Action
Search or write

About Discord

Discord is an all-in-one voice and text chat for gamers.

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Team Chat

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Slack

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About Dixa

Dixa is omnichannel customer service software that unifies voice, email, chat, and messaging apps into one single platform.

HelpHelp

Related categories

Customer Support