Skip to content

Connect Dialpad and Halo Service Solutions to power AI-driven automation

  • No-code AI automation
  • Full audit trails and controls
  • SOC 2 and GDPR compliant
  • Easy visual workflow builder
  • 9,000+ apps, 450+ AI tools
  • Free tier available
Choose a Trigger
Choose an Action
Get started free
Integrate for free
Google Logo Start with Google for free

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Dialpad with Halo Service Solutions - no code necessary. See how you can get setup in minutes.

100%
Help
Dialpad logo
Dialpad
Dialpad logo
Dialpad
1. Choose trigger event
Halo Service Solutions logo
Halo Service Solutions
Halo Service Solutions logo
Halo Service Solutions
2. Choose action
Dialpad logo
1. Select the event
Setup
Test
Dialpad logo
Dialpad
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Call State Changed" from Dialpad.

Add your action

An action happens after the trigger—such as "Create Customer" in Halo Service Solutions.

You’re connected!

Zapier seamlessly connects Dialpad and Halo Service Solutions, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Call States
      Required
    Trigger
    Instant
    Try It
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write
    • Description
      Required
    • Customer
    • Site
    • End User
    • Ticket Type
    • Status
    • Service Level Agreement
    • Priority
    • Team
    • Agent
    Trigger
    Instant
    Try It
    • Name
      Required
    • Top Level
    • Important Customer
    • Site Name
    • Phone Number
    • Address Line 1
    • Address Line 2
    • Address Line 3
    • Address Line 4
    • Postcode
    • Contact Name
    • Contact Email Address
    Action
    Write
    • Message_content_permission
    • SMS direction
      Required
    Trigger
    Instant
    Try It
  • Dialpad triggers, actions, and search
    Create and Optionally Assign Contact in Dialpad

    This action creates a new contact in Dialpad with the provided details and optionally assigns it to a specific department or user.

    Action
    Write
    • Description
      Required
    • Customer
    • Site
    • End-User
    • Ticket Type
    • Status
    • Service Level Agreement
    • Priority
    • Team
    • Agent
    Trigger
    Instant
    Try It
    • Name
      Required
    • Customer Name
      Required
    • Main Site
      Required
    • Phone Number
    • Address Line 1
    • Address Line 2
    • Address Line 3
    • Address Line 4
    • Postcode
    • Contact Name
    • Contact Email Address
    Action
    Write

For AI agents & developers

Use Dialpad and Halo Service Solutions with AI agents and code

Beyond Zap workflows. Call Dialpad and Halo Service Solutions actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose Dialpad and Halo Service Solutions actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

  • API Request (Beta)
  • Create Customer

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP
Typescript

Call from code with the Zapier SDK

Trigger Dialpad and Halo Service Solutions actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* dialpad / halo-service-solutions action */ });
Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

G2 Badge - Best Est. ROI - Winter 2024
G2 Badge - Best Results - Winter 2024
G2 Badge - Most Implementable - Winter 2024
G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Dialpad and Halo Service Solutions to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Dialpad on the Zapier blog

Make work flow with AI

Level up your Dialpad to Halo Service Solutions integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Illustration of AI enhancing Zapier workflows with automation and app integrations.
dialpad logo
dialpad logo
About Dialpad
Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.
Learn moreLearn moreHelpHelp
Related categories
Phone & SMS
halo-service-solutions logo
halo-service-solutions logo
About Halo Service Solutions
Halo Service Solutions is a UK based company, which provides Service Desk, ITSM and PSA software solutions.
HelpHelp
Related categories
Project Management

Connect Dialpad to Halo Service Solutions on the world's largest no-code automation platform

Google Logo Sign up with Google