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Delay by Zapier + Zendesk

Delay new Zendesk tickets until a scheduled time with Delay by Zapier

Stay on top of newly created Zendesk tickets and manage them efficiently with this time-saving workflow. Once a recent ticket is detected in Zendesk, the automation will pause until a specific time or condition is met using the Delay by Zapier feature. This enables you to set up reminders or allocate resources at the most appropriate time, ensuring better customer support and quicker issue resolution.

Stay on top of newly created Zendesk tickets and manage them efficiently with this time-saving workflow. Once a recent ticket is detected in Zendesk, the automation will pause until a specific time or condition is met using the Delay by Zapier feature. This enables you to set up reminders or allocate resources at the most appropriate time, ensuring better customer support and quicker issue resolution.

  1. When this happens...
    ZendeskZendesk
    Recent Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    TriggerScheduled
  2. automatically do this!
    Delay by ZapierDelay by Zapier
    Delay Until

    Waits to run your Actions until a date or time that you choose.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
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    • Organization

    Trigger
    Scheduled
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    • ViewRequired

    Trigger
    Scheduled
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    • Tags

    Trigger
    Instant
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    • Ticket (Required for non-admins)

    Trigger
    Scheduled
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About Delay by Zapier

Put your Actions on hold for a specified amount of time before sending data to another app. You can set up scheduled emails, get notified of incomplete tasks, send automatic follow-ups, and automate other tasks on your timeline.
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Related categories

  • Developer Tools
  • Zapier
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