Databox + Help Scout
Increase counters in Databox each time new conversations are created in Help Scout
Effortlessly keep track of your Help Scout conversation volumes with this seamless workflow. Every time a new conversation is created in Help Scout, the counter is increased in Databox, giving you an accurate insight into your helpdesk activity. This smoother process not only saves you time, but ensures you always have up-to-date data at your fingertips.
Effortlessly keep track of your Help Scout conversation volumes with this seamless workflow. Every time a new conversation is created in Help Scout, the counter is increased in Databox, giving you an accurate insight into your helpdesk activity. This smoother process not only saves you time, but ensures you always have up-to-date data at your fingertips.
- When this happens...Conversation Created
Triggers when a new conversation is created.
- automatically do this!Increase Counter
Increment a specified metric by 1 every time this action happens.
- Free forever for core features
- 14 day trial for premium features & apps
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired
