Daktela + Google Forms

Daktela + Google Forms integrations

Create Daktela tickets with comments when new forms are submitted in Google Forms

Stay easily responsive to new form submissions with this Zap. Set it up to automatically create new tickets in Daktela and add comments, as soon as a new form is submitted in Google Forms -- perfect for capturing customer feedback or generating new leads!

When this happens...
New Form ResponseTriggers when a new form response is received.
TriggerInstant
automatically do this...
Create TicketCreates a ticket.
ActionWrite
then do this!
Add Comment to a TicketAdds a new comment to ticket.
ActionWrite

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More things you can do with Google Forms and Daktela

Discover other triggers and actions you can use with Google Forms and Daktela

- Form
  Required
Trigger
Instant
Try It
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
New Account
Triggers when a new account is created.
Trigger
Polling
Try It
New Campaign Record
Triggers when a new campaign record is created.
Trigger
Polling
Try It
New Contact
Triggers when a new contact is created.
Trigger
Polling
Try It

New CRM Record
Triggers when a new CRM record is created.
Trigger
Polling
Try It
New Ticket
Triggers when a new ticket is created.
Trigger
Polling
Try It

- Ticket
  Required
- Comment
  Required
Action
Write
- Full name
  Required
- First name
- Last name
  Required
- Database
  Required
- Account
- User
- Description
- Name
Action
Write
- ApiDocs
- HTTP Method
  Required
- URL
  Required
- InfoAboutToken
- Query String Parameters
- Body
Action
Write
- To
  Required
- Subject
  Required
- Message
  Required
- Queue
  Required
- Cc
- Bcc
- Type
- SendMail
- Action
Action
Write
- Users
Action
Write
- Account
  Required
- Title
- Database
- Sla
- User
- Description
Action
Write
- CRM record
  Required
- Title
- CRM record type
- Stage
- User
- Contact
- Account
- Ticket
- Description
- Deleted
Action
Write
- Title
  Required
Action
Search
- Title
  Required
Action
Search
- Full text search
  Required
Action
Search
- Title
  Required
- Record type
  Required
- User
- Action
- Contact
- Name
Action
Search or write
- Title
  Required
- CRM record type
  Required
- Stage
  Required
- User
- Contact
- Account
- Ticket
- Description
- Deleted
- Name
Action
Search or write

- Form
  Required
Trigger
Instant
Try It
Updated Account
Triggers when an account is updated.
Trigger
Polling
Try It
Updated Campaign Record
Triggers when a campaign record is updated.
Trigger
Polling
Try It
Updated Contact
Triggers when a contact is updated.
Trigger
Polling
Try It
Updated CRM Record
Triggers when a CRM record is updated.
Trigger
Polling
Try It
Updated Ticket
Triggers when a ticket is updated.
Trigger
Polling
Try It
- Title
  Required
- Database
  Required
- Sla
- User
- Description
- Name
Action
Write
- Record type
  Required
- User
- Action
- Contact
- Name
Action
Write
- Title
  Required
- CRM record type
  Required
- Stage
  Required
- User
- Contact
- Account
- Ticket
- Description
- Deleted
- Name
Action
Write
- Number
  Required
- User
- Type
Action
Write
- Number
  Required
- Queue
  Required
- Text
  Required
- Scheduled time
- Type
- Action
Action
Write
- Ticket title
  Required
- Ticket category
  Required
- Ticket stage
  Required
- Ticket priority
  Required
- Ticket contact
- User
- Email
- Parent Ticket
- Followers
- Description
- Deadline
- Reopen
- Name
Action
Write
- Contact
  Required
- Full name
- First name
- Last name
- Database
- Account
- User
- Description
Action
Write
- Ticket
  Required
- Ticket title
- Ticket category
- Ticket stage
- Ticket priority
- Ticket contact
- User
- Email
- Parent Ticket
- Followers
- Description
- Deadline
- Reopen
Action
Write
- Title
  Required
Action
Search
- Title
  Required
Action
Search
- Title
  Required
- Database
  Required
- Sla
- User
- Description
- Name
Action
Search or write
- Full name
  Required
- First name
- Last name
  Required
- Database
  Required
- Account
- User
- Description
- Name
Action
Search or write
- Ticket title
  Required
- Ticket category
  Required
- Ticket stage
  Required
- Ticket priority
  Required
- Ticket contact
- User
- Email
- Parent Ticket
- Followers
- Description
- Deadline
- Reopen
- Name
Action
Search or write

About Daktela

Daktela is a cloud-based contact centre software. Handle voice, email, web chat, SMS, and all communication via social media channels in one solution.

HelpHelp

Related categories

Communication

About Google Forms

Google Forms is an easy way to collect data from the web with a simple UI and powerful editor. Works hand-in-hand with Google Sheets!

Learn moreLearn moreHelpHelp

Related categories

Forms & Surveys

Google

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Related Zap Templates

Create new Daktela tickets from new Google Forms responses

Related Zap Templates

Create new Daktela tickets from new Google Forms responses