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Customer.io + Viral Loops Integrations

How to connect Customer.io + Viral Loops

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Supported triggers and actions

What does this mean?
  • Customer.io triggers, actions, and search
    Create or Update a Person
    Creates a new person. If the person already exists, it will be updated.
    Action
    Write
  • Customer.io triggers, actions, and search
    Create Anonymous Event
    Creates an anonymous event.
    Action
    Write
  • Customer.io triggers, actions, and search
    Create Event
    Creates an event.
    Action
    Write
  • Viral Loops triggers, actions, and search
    New Conversion
    Triggers when a participant from your campaign is converted. Available only for the Milestone Referral, and Altruistic Referral templates.
    Trigger
    Instant
  • Viral Loops triggers, actions, and search
    New Conversion Count
    Triggers when the conversion count of a participant changes, eg. if they go from 5 conversions to 6. Available only for the Milestone Referral, and Altruistic Referral templates.
    Trigger
    Instant
  • Viral Loops triggers, actions, and search
    Milestone Reached
    Triggers when a participant reaches a milestone. Available for the Milestone Referral and Viral Loops for Shopify templates.
    Trigger
    Instant
  • Viral Loops triggers, actions, and search
    New Participant
    Triggers when a new participant is added to your campaign. Available in all templates.
    Trigger
    Instant
  • Viral Loops triggers, actions, and search
    New Referral Count
    Triggers when the referral count of a participant changes, eg. if they go from 5 referrals to 6. Available for all templates.
    Trigger
    Instant
  • Viral Loops

    Triggers when a reward is redeemed via the Campaign Dashboard or the API. Available only for the Milestone Referral, Refer a Friend and Viral Loops for Shopify templates.

    Instant

    Trigger

  • Viral Loops

    Adds a participant to your campaign

    Scheduled

    Action

  • Viral Loops

    Converts an existing participant in your campaign. Available only for the Milestone Referral, and Altruistic Referral templates.

    Scheduled

    Action

How Customer.io + Viral Loops Integrations Work

  1. Step 1: Authenticate Customer.io and Viral Loops.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps
customerio logo
customerio logo
customerio logo

About Customer.io

With Customer.io you can send email, SMS, and push based on what people do or don't do in your app.
Learn More

Related categories

  • Marketing Automation

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About Viral Loops

Viral Loops is a referral marketing platform for busy marketers and founders.
Learn More

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